Looking for
A product-minded engineer obsessed with building AI systems that work in the real world. You will design, build, and ship the AI agents that automate dispute and chargeback operations for banks and fintechs across Europe.
About Triple
Triple is building the intelligence platform for banking operations. We're starting by solving one of the most painful problems in payments: dispute and chargeback management. Our AI agents automate the dispute workflows for card issuers, from intake and classification through evidence evaluation and scheme submission to Mastercard and Visa. We are also the leading transaction enrichment engine, trusted by 60+ banks and fintechs across 30+ markets. We have raised $10M in funding, an experienced team, and a large network of investors behind our company. We value getting things done.
What you will do
- Design and build the core AI agent logic that powers mission-critical dispute workflows: intake classification, evidence evaluation, win probability scoring, and scheme submission to Mastercard and Visa
- Engineer the orchestration layer that combines LLM capabilities with deterministic business rules, ensuring every agent decision is auditable and reliable
- Build evaluation frameworks and benchmarks to measure agent accuracy, and systematically improve performance across complex dispute scenarios
- Integrate AI agent outputs with banking systems via APIs, translating probabilistic model outputs into precise banking actions
- Collaborate directly with clients and the delivery team to understand real operational edge cases, then ship solutions that handle them
- Challenge the traditional way of writing software: find the right balance between probabilistic and deterministic approaches for each problem
What you need
- 3+ years of professional experience in software engineering, with strong proficiency in Python
- Experience building AI/ML-powered products, agentic workflows, or LLM-based systems in production
- Understanding of prompt engineering, LLM evaluation, and the practical challenges of deploying AI in high-stakes environments
- Product engineering mindset: you care about the user problem as much as the technical solution, and you proactively suggest ideas
- Experience with API development (REST/FastAPI) and modern backend infrastructure
- Comfortable working in a regulated fintech environment where precision matters
- English fluency required. Additional European languages are a strong plus
Conditions
100% remote work. Competitive salary, equity, and generous bonuses. The chance to shape how the world's largest banks run operations with AI.
Join Triple and help us build the intelligence platform for banking operations.
Please kindly apply through LinkedIn.
