Gig Engineer

Gig Engineer provides fast access to a global pool of engineers for on-demand project work. It is an AI-driven project delivery platform designed for engineering work, connecting full-time, fractional, and gig engagements. Engineers from civil, mechanical, electrical, and other disciplines join the pool, with generative AI guiding project routing. The platform orchestrates project workflows to improve utilization and reduce overhead, offering a plug-and-play talent pool for scalable engineering capacity. It targets businesses seeking faster, smarter resource delivery and cost efficiency in engineering projects.

AdaptabilityBusiness agilityEngineeringExpertiseFreelancingGig workHybrid workProjectsStrategyTechnologygigengineer.io

Gig Engineer

AdaptabilityBusiness agilityEngineeringExpertiseFreelancingGig workHybrid workProjectsStrategyTechnologygigengineer.io

HQJohannesburg, ZA

Team Size9

Open Jobs28

Total Funding-

Latest FundraiseUnknown

Join the Team

Process Engineer (Banking)

On-SiteJohannesburg Metropolitan Area, ZA

On-Site • Johannesburg Metropolitan Area, ZA

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Gig Engineer is seeking an experienced Process Engineer on behalf of its client in the banking sector. The Process Engineer leads end-to-end optimisation, redesign, automation, and engineering of business processes across the bank.

Role Overview

This role is central to enabling digital transformation, operational excellence, customer experience improvements, and large-scale efficiency initiatives. The ideal candidate has strong technical process engineering skills, banking domain expertise, and the ability to work across business and technology environments.

Key Responsibilities

End-to-End Process Engineering

Lead the design of To-Be processes using engineering best practices.
Conduct complex process analysis, including throughput, cycle time, waste identification, and control impact.
Identify automation opportunities (RPA, BPM workflow, API-based integrations).
Partner with architecture, data, and digital teams to define future-state operating models.

Continuous Improvement & Optimisation

Apply Lean, Six Sigma, and process optimisation methodologies to reduce waste and inefficiencies.
Lead Kaizen workshops, root-cause analysis sessions, and operational deep dives.
Define measurable improvements (KPIs, SLA improvements, cost reduction metrics).

Digital Transformation Delivery

Collaborate with digital teams to engineer automated workflows, self-service processes, and straight-through processing.
Support rollout of workflow engines, case management systems, and robotics.
Ensure alignment with technology strategy, enterprise architecture, and SDLC.

Governance, Control & Quality

Assess risk and control gaps within processes and implement improvements.
Ensure documentation meets audit, compliance, and regulatory requirements.
Maintain and govern the process repository across the business.

Project Leadership

Lead medium to large process improvement or re-engineering projects.
Provide direction to Process Analysts and support cross-functional delivery teams.
Prepare business cases and benefit tracking for proposed improvements.

Required Skills & Competencies (Hard Requirements)

Technical Skills

Advanced process mapping (BPMN, EPC, detailed workflow engineering).
Strong proficiency in Visio, ARIS, Bizagi, or Signavio.
Understanding of system integration , APIs, data flows, and technical constraints.
Strong knowledge of banking operational processes, risk, compliance, and regulatory requirements.
Experience with automation tools (e.g., UiPath, Automation Anywhere, Appian, Pega).

Analytical & Engineering Skills

Lean or Six Sigma methodologies (Green Belt or higher preferred).
Ability to analyse data sets to justify process improvements and quantify benefits.
Ability to model future-state processes based on customer journeys and digital flows.

Soft Skills

Strong communication and stakeholder management skills.
Ability to influence senior stakeholders, challenge assumptions, and drive consensus.
Skilled workshop facilitator (process design, RCA, journey mapping).
Strong documentation, planning, and organisational capability.

Nice-to-Have

Understanding of cloud platforms and modern integration patterns.
Exposure to business architecture, operating model design, or service blueprinting.
Power BI or advanced data analytics skills.
Experience in Agile project environments (Scrum, SAFe).
Knowledge of process mining tools (Celonis, UiPath Process Mining, Disco).

Qualifications

Bachelor's degree in Industrial Engineering, Business Process Management, Information Systems, or related field.
3–7 years’ experience in process engineering within banking or financial services.
Lean Six Sigma certification strongly preferred.

Personal Attributes

Strategic thinker with operational discipline.
Strong problem-solver capable of navigating ambiguity.
Passion for digital banking, automation, and continuous improvement.
Driven, structured, collaborative, and delivery-focused.

Application Process

Interested candidates can apply directly to the job ad or by submitting their CV and a summary of relevant experience with the role title in the subject line to tavonga@gigengineer.io.

Depending on the response, we may not be able to revert to all applicants individually; therefore, if you have not received a response within 4 weeks from your submission date, please consider your application unsuccessful.