About Happy Health

Happy Health is revolutionizing sleep medicine delivery through our comprehensive telehealth platform. We've eliminated the traditional barriers to sleep care – no more waiting months for appointments or spending uncomfortable nights in sleep labs. Our patients receive FDA-cleared home sleep testing via Happy Ring, connect with board-certified sleep specialists, and when required, begin evidence-based treatment within just 5 days.

Happy Ring represents the future of sleep diagnostics: an FDA-cleared medical device integrating advanced biometric sensors with AI-powered analysis to deliver clinical-grade accuracy in the home environment. For sleep medicine practitioners, this means you'll have access to high-quality diagnostic data that empowers you to make confident clinical decisions for your patients.

Overview

This is a hands-on principal-level role with direct ownership of the architecture, implementation, operation, scalability, reliability, security, and long-term evolution of our customer-facing eCommerce systems, storefront infrastructure, payment workflows, attribution and analytics instrumentation, and related integrations.

As part of the software team behind the Happy Health product, you will collaborate with both technical and non-technical leaders across multiple disciplines to ensure that the purchasing, subscription, fulfillment, and post-purchase experiences around Happy Health are seamless, reliable, and built to scale. You will help ensure that the integrated systems underlying the end-to-end commerce experience (including Shopify, Stripe, CRM via Customer.io, 3PL, funnel analytics via Mixpanel, and marketing attribution) are not only well designed and implemented, but also operated reliably over time to support near-term commercial growth and long-term platform needs. This role also provides technical leadership across eCommerce architecture, payment and checkout strategy, attribution and analytics infrastructure, engineering standards, and platform decision-making.

Key Responsibilities

Required Qualifications

Preferred Qualifications

• Experience with Shopify Plus
• Experience in high-growth direct-to-consumer or consumer health ecommerce environments
• Experience with subscription commerce and recurring billing models
• Experience with managing and simplifying diverse multi-vendor API integrations
• Experience with headless commerce architectures and evaluation of when they are or are not appropriate
• Experience with multi-store, multi-brand, or international ecommerce implementations
• Experience designing event-driven or asynchronous workflows for ecommerce operations

Collaboration

This role will work closely with software engineering, product, growth, operations, finance, customer experience, and leadership. This person will also play a key role in evaluating and managing external platform vendors, service providers, and technical integration partners as needed.

This is a senior individual contributor role for someone expected to operate with high autonomy, strong judgment, and high technical ownership. The ideal candidate is comfortable moving between architecture, implementation, debugging, and cross-functional decision-making in a fast-moving environment.

Work Environment

The team is remote, with a physical office in Austin, TX. Direct peers are distributed throughout the continental US. This role is expected to operate with a high degree of autonomy and leadership in a distributed environment.

Salary Range:

Estimated at approximately $180,000 to $240,000 depending on experience.

Benefits:

• 100% premium coverage for employee's Health, Dental, and Vision Insurance. 50% premium coverage for dependents.
• 401k platform
• Equity in company
• WFH Stipend

Additional Information:

This is not a standard ecommerce implementation role. We are looking for someone who can think at the systems level, make strong architectural decisions, and build a durable foundation for long-term commerce growth. The right candidate will combine deep Shopify and Stripe expertise with strong product judgment, operational awareness, and principal-level engineering leadership.

Happy Health is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.