Who you are - 3+ years of experience in a client-facing data/analytics engineering, solutions engineering, or BI implementation role - Proven expertise in SQL and working with relational databases like PostgreSQL, MySQL, or Snowflake - Hands-on experience creating data visualizations and dashboards in Luzmo or others like: Looker, Power BI, Tableau, Qlikview, Thoughtspot or similar - Strong understanding of data modeling, ETL workflows, and performance optimization - Familiarity with embedded analytics or working with APIs/SDKs is a plus - Experience with modern data stacks (e.g., dbt, Snowflake, Redshift, ClickHouse, DataBricks) is a plus - Programming experience in Python, JavaScript/Node.js, or similar is helpful but not required - Excellent communication and collaboration skills with both technical and non-technical audiences - You are able to work EST business hours - Experience with Luzmo or other embedded analytics platforms - Background in SaaS, product/sales-led growth environments, or developer-first platforms ### What the job involves - Luzmo is seeking a Solutions Engineer: a hybrid role at the intersection of technical expertise and customer success. You'll play a crucial role in both pre-sales and post-sales stages, helping customers leverage the power of embedded analytics to deliver exceptional user experiences within their own platforms - Pre-sales (Solutions Engineering): - Partner with Account Executives to support product demos, technical deep dives, discovery calls, and Proof of Concept (PoC) projects - Translate business use cases into embeddable dashboard, AI-powered and actionable insights - Advise on best practices in dashboard design, performance optimization, and integration architecture - Demonstrate Luzmo’s embedded analytics capabilities in live environments tailored to customer needs - Post-sales (Implementation & Support): - Collaborate with CSMs to ensure customers get continuous value from Luzmo and - Guide customers through onboarding, integration, and launch of their embedded analytics - Provide technical consultation on data modeling, performance tuning, and dashboard usability - Collect customer feedback and relay it to our product and engineering teams to improve the platform - Help customers understand and apply Luzmo IQ, our AI-powered engine, by translating business needs into AI-driven use cases and guiding implementation and fine-tuning