Your Mission & Challenge

• Support the technical sales process throughout the entire customer journey, from initial engagement to deal closure
• Prepare and deliver both standard and customized product demonstrations for customers and partners
• Conduct discovery sessions and technical needs assessments to understand customer requirements
• Partner with the Account Executive team by providing technical expertise during RFPs, evaluations, and pilot projects
• Present robotics solutions confidently and effectively throughout the pre-sales process
• Maintain and continuously improve demo environments, proof-of-concept setups, and pre-sales knowledge resources
• Serve as the primary technical point of contact during the sales cycle
• Collaborate closely with Sales, Product Management, and Engineering teams
• Support the development of customer-centric solution concepts and technical recommendations
• Play a key role in helping establish NEURA Robotics as a leading global robotics company

What We're Looking For

• 4+ years of experience in Technical Customer Success, Pre-Sales, Sales Engineering, Solutions Engineering, or a related customer-facing technical role
• Experience working with robotics, software platforms, SDKs, APIs, AI-powered products, or comparable technical environments
• Hands-on experience supporting technical pilot projects and customer integrations
• Proven ability to design and deliver compelling product, technical, and solution presentations to executive-level stakeholders
• Strong troubleshooting mindset with the ability to solve technical challenges in customer-facing environments