SuperDial provides AI-powered outbound phone call automation for the healthcare industry. Their service handles tasks such as insurance verification, claims follow-up, and provider data calls, aiming…
SuperDial provides AI-powered outbound phone call automation for the healthcare industry. Their service handles tasks such as insurance verification, claims follow-up, and provider data calls, aiming…
Round reported to include $3,000,000 in venture debt; participants include Slow Ventures, BoxGroup, Scrub Capital
Investor Signal
“Backed by technology investors including SignalFire, Slow Ventures, BoxGroup, Scrub Capital, FJ Labs, Edward Lando, Pareto Holdings”
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Payer Relations Lead
HybridNew York City Metropolitan Area, US
Hybrid • New York City Metropolitan Area, US
We’re hiring a Payer Relations Lead to spearhead our national payer strategy and strengthen partnerships across commercial and government plans. This is a senior leadership role for a seasoned payer expert – someone who knows how payers make decisions, how to structure innovative contracts, and how to navigate the complexity of modern reimbursement models.
You’ll own the end-to-end payer partnership strategy: expanding relationships, negotiating high-impact agreements, and creating the systems that enable scalable collaboration between our platform and the payer ecosystem.
About the Role:
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Expand and deepen payer relationships:
Build and manage relationships with commercial, Medicare, and Medicaid payers nationwide.
Own the full lifecycle of payer partnerships:
From initial engagement and negotiation through execution, renewal, and ongoing relationship management.
Lead high-impact negotiations:
Drive network participation, reimbursement, and data-sharing agreements that accelerate access and strengthen economics.
Shape our payer strategy:
Define how we partner with payers to create mutual value, optimize reimbursement, and align operationally across markets.
Build scalable contracting infrastructure:
Establish repeatable systems for contract management, compliance, and performance tracking.
Partner cross-functionally:
Collaborate with Product and Product Operations teams to align payer requirements with product capabilities and workflows.
Serve as the internal payer expert:
Advise leadership on payer policy, regulatory shifts, and emerging reimbursement trends.
Develop and lead a payer partnerships team:
Build and mentor a team to expand and operationalize payer relationships.
About You:
15+ years of experience building and managing payer relationships within healthcare – across health plans, MSOs, or tech-enabled provider or services organizations.
Deep relationships and credibility within the payer ecosystem.
Proven success negotiating and managing contracts across commercial and government lines of business.
Strong understanding of reimbursement frameworks, payment methodologies, and healthcare economics.
Working knowledge of RCM and claims workflows sufficient to translate contract terms into operational execution.
Experience building or scaling a payer relations function in a high-growth or tech-enabled environment.
Preferred Qualifications:
Background in payer network development, strategic partnerships, or value-based care contracting.
Experience working with or for healthcare technology or RCM companies.
Familiarity with automation and AI in payer-provider collaboration or claims management.
Why Join:
You’ll play a pivotal role in redefining how payers and providers collaborate – shaping partnerships that make reimbursement faster, clearer, and more efficient. This is an opportunity to lead at scale, combining your deep payer expertise with modern technology to transform the economics of healthcare.
Who We Are:
SuperDial builds AI-powered infrastructure that automates and optimizes how healthcare gets paid. Our technology helps healthcare organizations move faster, recover revenue more efficiently, and focus on patient care – not paperwork.
The base salary for this role ranges from $200,000-$300,000, depending on experience, skill set, and fit. We also offer equity and benefits as part of our total compensation package. Final offers may vary based on experience and qualifications - we’re always open to exceptional talent.
