Who you are - You are a creative, solutions oriented individual who is ready to put your career in drive - 2+ years of experience in SaaS, preferably in automotive tech, data platforms, or digital marketing ecosystems - Demonstrated experience managing complex partner or vendor relationships, particularly those involving APIs, data sharing, or platform integrations - Strong project and program management skills, with the ability to coordinate technical, financial, and legal inputs across stakeholders - Familiarity with CRM/DMS systems such as CDK, VinSolutions, DealerSocket, Reynolds & Reynolds a major plus - Analytical skills to evaluate cost drivers, support financial planning, and assess operational trade-offs - Confidence managing contracts, SLAs, and negotiation processes with vendors - Proficiency in project and work management tools (e.g., Salesforce, Jira, GSuite, Slack) - Clear communication and executive reporting skills; you know how to keep the right people aligned without creating noise - A detail-oriented, highly organized, self-starter mindset with comfort navigating ambiguity and change - Experience in technical account management, revenue operations, or platform partnerships - Background in cost optimization, vendor consolidation, or monetization of partner ecosystems - Exposure to compliance, InfoSec, or risk frameworks in vendor evaluations ### What the job involves - We’re looking for a Partner Integration Manager to lead the operational execution, cost oversight, and technical reliability of Fullpath’s 38+ data integration partners - This includes key third-party vendors—particularly CRM and DMS systems—that power Fullpath’s data ingestion and activation layers - You’ll serve as the single-threaded owner for managing the performance, contracts, implementation quality, and strategic opportunities tied to these partnerships - Your work will directly impact cost of goods sold (COGS), onboarding timelines, and customer experience - This is not a traditional business development role—it is an operational and cross-functional leadership role that ensures our integration ecosystem is reliable, efficient, and value-generating - This position reports to the Director of Strategic Initiatives - You'll serve as the primary point of contact for Fullpath’s third-party integration partners, ensuring accountability, issue resolution, and reliable ongoing delivery - Own the technical partnership lifecycle: from evaluation and onboarding through implementation planning, contract execution, and long-term maintenance and optimization of current connections - Coordinate integration planning and technical requirements across Product, Tech Ops, Engineering, and the partner’s teams to ensure successful data transfers and platform compatibility - Lead contract management for assigned vendors, including SLA negotiation, renewals, legal facilitation, and documentation - Conduct vendor onboarding due diligence, including compliance and risk assessments in partnership with Legal, Security, and Finance - Track vendor performance through defined KPIs and hold partners accountable to SLAs, technical requirements, and service consistency - Monitor and analyze vendor costs, validate monthly invoices, and collaborate with Finance to identify cost-saving opportunities - Support budget forecasting and scenario planning tied to integration partner spend and contract structure - Triage partner-caused escalations and act as a liaison to internal teams (e.g., onboarding, CX, tech support) to ensure rapid issue resolution - Identify opportunities for deeper strategic collaboration with partners, including monetization (e.g., revenue share), joint value propositions for marketing, or product expansion - Stay informed on industry trends, shifts in vendor capabilities, and potential new partners for strategic evaluation ### Benefits - Learning and growth opportunities within a fast-paced tech startup environment - An awesome team of forward-thinking, innovative go-getters - A family-friendly atmosphere