
Our mission is to improve the healthcare experience for patients and providers. We do this by reducing provider burden, improving the patient experience, and improving practice efficiency. SCAM ALERT: Health Note has been informed that scammers are using our name to scam individuals who believe they are applying for a career opportunity with us. These scammers can be very convincing, going so far as to steal the profile pictures from our actual employees from their LinkedIn profiles and using email addresses that contain the words “Health Note” such as “@healthnotecareers” or “@healthnotecareerdesk”. These scammers will typically ask you to send money at some point (for equipment, training, uniform) or for your personal information such as social security number or date of birth. A LEGITIMATE HEALTH NOTE RECRUITER OR HIRING MANAGER WILL NEVER ASK YOU TO SEND US MONEY. Also, you will never receive a job offer from us if we have not verbally interviewed you. For more information on recruiting scams or to report a recruiting scam, visit the website of the Federal Trade Commission at https://www.consumer.ftc.gov/articles/0243-job-scams

Our mission is to improve the healthcare experience for patients and providers. We do this by reducing provider burden, improving the patient experience, and improving practice efficiency. SCAM ALERT: Health Note has been informed that scammers are using our name to scam individuals who believe they are applying for a career opportunity with us. These scammers can be very convincing, going so far as to steal the profile pictures from our actual employees from their LinkedIn profiles and using email addresses that contain the words “Health Note” such as “@healthnotecareers” or “@healthnotecareerdesk”. These scammers will typically ask you to send money at some point (for equipment, training, uniform) or for your personal information such as social security number or date of birth. A LEGITIMATE HEALTH NOTE RECRUITER OR HIRING MANAGER WILL NEVER ASK YOU TO SEND US MONEY. Also, you will never receive a job offer from us if we have not verbally interviewed you. For more information on recruiting scams or to report a recruiting scam, visit the website of the Federal Trade Commission at https://www.consumer.ftc.gov/articles/0243-job-scams
Headquarters: San Francisco, United States
Product: AI-driven patient access, intake, and clinical documentation with EHR integrations
Founders: Dr. Joshua Reischer (CEO) and Aaron Rau (Co‑founder/CTO)
Recent funding: Series A (Jul 2022) led by SignalFire; company press release cites a $17M round
Employee count: ~50 (reported 11–53)
| Company |
|---|
Clinical documentation and patient access automation for clinics and health systems
2018
Hospitals and Health Care
17,000,000
Company press release cites a $17M round; Crunchbase reports a Series A on Jul 22, 2022 led by SignalFire
“Includes strategic health system investors such as UnityPoint Health, Northwell Holdings, and Cedars‑Sinai Health Ventures”
APPLY HERE: https://careers.kula.ai/healthnote/24758
About Health Note
Health Note builds AI-powered automation for how care begins, starting with the phone call. Our platform handles patient access workflows such as scheduling, intake, and routing through voice-first systems that integrate directly into EHRs. We work with healthcare organizations where call volume is high, staffing is expensive, and reliability matters because these systems run all day, every day.
Our fastest-growing product is AI Voice Scheduling. Clinics adopt it because traditional call centers and online scheduling tools fail under real-world complexity, and manual front-desk workflows do not scale.
What This Role Is
This role exists to make our AI workflows cheaper, more reliable, and more repeatable in production.
You will spend most of your time improving real, live AI behavior: testing and refining prompts, identifying breaking points, validating fixes, and reducing operational drag as volume scales. You will also work directly with customers when necessary to diagnose issues and translate real-world behavior into concrete system improvements.
This is not a research role and not a customer success role. It sits between product, engineering, and customer operations, with a heavy bias toward execution and quality.
Expected time split over time:
What You’ll Do
What You Bring
Nice to Have
Compensation