The Operations Manager – Norfolk Site serves as the on-site leader responsible for integrating production, field service, and support functions to deliver safe, compliant, and on-time results for U.S. Navy and DoD programs.

This role provides site-level leadership, coordination, and accountability for operational performance, while maintaining clear functional alignment with Manufacturing, Quality Assurance, Manufacturing Engineering, EHS, and Program Management.

As the Norfolk facility is a new manufacturing and service center, the Operations Manager plays a critical role in establishing the operational foundation for the site, partnering with functional leaders to implement company systems, develop site-level workflows, and ensure processes and procedures are effectively deployed to support site activities.

The Operations Manager partners closely with the Field Service Operations Supervisor, who leads day-to-day execution of field service, facilities, and shop operations, ensuring effective translation of site priorities into execution. Functional groups retain ownership of technical standards, compliance, and company-level policies and procedures.

Key Responsibilities

Site Leadership & Operational Performance

• Serve as the primary leader for Norfolk site operations, accountable for schedule adherence, throughput, and overall execution performance
• Lead the operational stand-up of the Norfolk site by working with cross-functional teams to establish site-level operating rhythms, workflows, and execution practices aligned with company standards.
• Support the launch and ramp-up of initial production and service activities at the Norfolk site in coordination with Engineering, Quality, and Program Management.
• Translate program and production requirements into coordinated site execution plans
• Monitor site performance metrics (delivery, efficiency, rework, safety) and drive corrective actions in partnership with functional teams

Execution Oversight & Workforce Coordination

• Partner with the Field Service Operations Supervisor, who manages:
• Field Service operations and shipboard work execution
• Facilities coordination and site readiness
• Daily shop floor labor coordination
• Coordinate the effective utilization of filed service technicians to support production activies when required.
• Ensure appropriate resource allocation and staffing alignment across shop and field activities
• Support escalation and rapid resolution of execution issues impacting schedule or safety
• Ensure newly established processes and procedures are effectively implemented and understood by site personnel.

Cross-Functional Integration & Process Development

Customer & Stakeholder Interface

• Serve as the primary on-site interface with customers, including DCMA, SUPSHIP, shipyards, and other government representatives
• Support audits, program reviews, and site visits in coordination with Quality and Program Management
• Ensure operational readiness and responsiveness to customer requirements

Compliance & Continuous Improvement

• Reinforce adherence to NAVSEA, DoD, ISO 9001, and contract-specific requirements in coordination with Quality Assurance
• Support internal and external audits by ensuring operational readiness and timely closure of action items.
• Support CAPA, NCR, and audit response activities by ensuring operational follow-through and effectiveness
• Promote a culture of safety, accountability, quality ownership, and continuous improvement across the site
• Identify opportunities to improve operational workflows and collaborate with functional leaders to implement process improvements.

EHS & Site Safety

• Ensure implementation and enforcement of EHS policies and procedures at the site level
• Partner with the Jered EHS Manager to maintain compliance with OSHA and company safety standards
• Support safety initiatives, training compliance, and incident response, with execution led by the Operations Supervisor and oversight from EHS

Program & Bid Support

• Participate in bid reviews and contract kickoff meetings to ensure operational requirements are understood and executable at the Norfolk site.
• Provide input on site capabilities, risks, and resource planning
• Support planning for future workload growth and capacity expansion at the Norfolk site.

You’ve learned about what you’ll be doing, here’s what benefits you’ll be getting when you join PAR Systems:

• Global team recognized for their passion of inventing
• First-of-a-kind product culture and project exposure
• Training and development from industry-leading experts
• Cutting edge benefit programs that include: 401(k) & matching; Medical, Dental, Vision Insurance; Disability & Life Insurance; PTO, Paid Holidays, & Parental Leave for both Parents; Tuition & Relocation Reimbursement

PAR Systems is an equal opportunity employer and we value inclusion and diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If selected for an interview, please advise our Human Resources department if you require accommodation during the interview or assessment process and we will support your accessibility needs.

Qualifications

Equal Opportunity Employer Minorities/Women/Protected Veterans/DisabledPDN-a177bd78-8133-4cdd-a484-a6c70d3bca8a