
Neuron7.ai helps enterprise service teams resolve complex technical and customer issues faster by providing step-by-step resolution guidance and precise search results at the point of service. The…

Neuron7.ai helps enterprise service teams resolve complex technical and customer issues faster by providing step-by-step resolution guidance and precise search results at the point of service. The…
What they do: Service Resolution Intelligence platform providing guided troubleshooting, intelligent search, and service predictions for field service, support, and customer care.
Target customers: Fortune 1000 and uptime-critical industries (medical devices, industrial equipment, high-tech, telecom).
Reported impact: Claims of 90%+ resolution accuracy, 40% faster resolutions, and 14% CSAT increase.
Recent funding: Series B reported Oct 15, 2024; total funding reported ≈ $58.2M.
ServiceNow, Salesforce, Microsoft (Dynamics), SAP.
Complex service operations and support (field service, technical support, customer care) that require rapid, accurate resolution from heterogeneous enterprise data.
Enterprise software; AI for service operations
44000000
Series B reported as $44M on Oct 15, 2024.
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Series A reported as $10M (June 21, 2022).
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Seed round reported (~$4.2M).
“Battery Ventures; Nexus Venture Partners; ServiceNow Ventures; Smith Point Capital”
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Operations Lead
Location: United States (Bay area)
About Neuron7.ai
Neuron7.ai is a fast‑growing, AI‑first SaaS company building category‑defining solutions for service intelligence and decision automation. Our platform helps global enterprises improve service outcomes through AI‑driven insights, automation, and decision support.
As we scale globally, we are looking for a highly reliable and execution‑focused Operations Lead to support leadership, ensure operational discipline, and drive efficiency across Finance, HR, Executive Support, and Office Operations.
Role Overview
The Operations Lead will act as a central operational anchor for the organization, ensuring seamless coordination across finance operations, HR processes, executive support, and administrative functions.
This role requires a high level of ownership, attention to detail, confidentiality, and cross‑functional collaboration, especially in a US–India operating model.
Key Responsibilities
Qualifications
Experience
Functional Expertise
Core Skills :
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