Operations Lead

Location: United States (Bay area)

About Neuron7.ai

Neuron7.ai is a fast‑growing, AI‑first SaaS company building category‑defining solutions for service intelligence and decision automation. Our platform helps global enterprises improve service outcomes through AI‑driven insights, automation, and decision support.

As we scale globally, we are looking for a highly reliable and execution‑focused Operations Lead to support leadership, ensure operational discipline, and drive efficiency across Finance, HR, Executive Support, and Office Operations.

Role Overview

The Operations Lead will act as a central operational anchor for the organization, ensuring seamless coordination across finance operations, HR processes, executive support, and administrative functions.

This role requires a high level of ownership, attention to detail, confidentiality, and cross‑functional collaboration, especially in a US–India operating model.

Key Responsibilities

1. Finance Operations

• Coordinate with offshore bookkeeping teams to ensure timely delivery of monthly consolidated financials
• Oversee and track:
• Accounts Receivable (AR)
• Accounts Payable (AP)
• Payroll inputs and accuracy
• Manage expense approvals and reimbursement processes,
• Ensure compliance with adherence to:
• US payroll tax regulations and state‑specific requirements

2. Office & Administrative Operations

• Oversee day‑to‑day office operations (or remote operational setup), including:
• Office supplies and vendor coordination
• Mail handling and logistics
• Ensure smooth administrative functioning for US operations
• Drive improvements in operational efficiency and cost optimization

3. Executive Support to Co‑Founders

• Manage calendar scheduling, prioritization, and coordination for co‑founders
• Handle end‑to‑end travel planning, including:
• Flights, hotels, and itineraries
• Coordination of meetings and schedules
• Support leadership with strategic coordination and execution needs

4. HR Operations Support

• Manage onboarding and offboarding processes for employees
• Coordinate:
• Visa processes and documentation (as applicable)
• Employment‑related regulatory paperwork
• Maintain employee records and ensure compliance with US employment regulations
• Support HR and leadership on employee lifecycle operations on/offboarding

Qualifications

Experience

• 6–10 years of experience in Operations / Administration / Business Support roles
• Experience in startup, SaaS, or high‑growth environments preferred

Functional Expertise

• Strong experience in:
• Financial operations coordination (AR/AP, payroll support)
• Executive assistant responsibilities
• HR operations and compliance
• Travel and logistics management
• Experience working with cross‑border teams (US + offshore) is desirable

Core Skills :

• Strong organizational and multitasking capabilities
• High attention to detail and process orientation
• Ability to handle confidential information with discretion
• Excellent communication and stakeholder coordination skills
• Strong ownership mindset and ability to operate independently