
Accelerate your Online Growth | Paid Acquisition and SEO | E-com. & Lead gen
Product: Experience-first, AI-enabled dating app that embeds curated, bookable real-world experiences into chat
Key features: No-swipe UI, identity verification/KYC, time-bound chats, outcomes-oriented flow (Match → Chat → Book → Meet)
Geographic focus: Starting in Thailand and expanding across Asia
Founders / leaders: Michael Cluzel (Co‑Founder & Chief Strategy Officer); Gagan Singh (CFO)
Reducing endless chatting and low conversion on dating apps by creating an outcomes-oriented flow that encourages real-world meetings.
Dating / Social
“Spark is reported in coverage as an app from parent company 9count; 9count was reported to have raised $21.5M led by Redpoint and GGV Capital”
Location
Auckland
Expertise
Governance & Security, Leadership, Networks, Technology
Job Level
Experienced, Management
Employment Type
Permanent full-time
Close Date
27-Jul-2025
Ref #
61621
As New Zealand's largest telecommunications company, Spark's purpose is to help all of New Zealand win big in a digital world. We provide mobile, broadband, and digital services to millions of New Zealanders and thousands of New Zealand businesses.
We operate in an exciting and constantly evolving industry, where the pace of change brings new and unique challenges every day, so we operate using Agile ways of working to allow us to meet the fast-changing needs of our customers. Agile replaces the traditional hierarchical organisational structure to produce a transparent, collaborative environment with highly productive teams who are empowered to deliver better outcomes for our customers, communities, and all of New Zealand.
About the role
We’re looking for someone to establish and guide our Network Transformation Office, helping Spark shape the future of AI-powered service operations. You’ll play an important role in enabling transformation initiatives across our Network Service Operations team – embedding thoughtful governance, supporting strong collaboration, and helping deliver meaningful outcomes.
This role centres on the planning and integration of AI and automation use cases to uplift performance, support sustainability, and improve cost efficiency. You’ll work closely with Spark’s forward-thinking teams and technology partners to bring these initiatives to life.
What You’ll Be Responsible For
Transformation Governance & Strategy
Partner & Stakeholder Management
Network Transformation Use Case Development & Implementation
What you'll bring:
Skills That Will Help You Thrive
This is a unique opportunity to support one of Spark’s most exciting transformation programmes – working with future-focused teams and world-class partners to shape the next chapter of AI in service operations.
You’ll be part of a team that’s helping bring “Hello Tomorrow” to life – where technology, people, and purpose come together to deliver better outcomes for Aotearoa.
If you're energised by enabling AI governance, cross-functional collaboration, and transformation delivery – we’d love to hear from you.
Diversity and Inclusion: Te Kanorau me te Whakawhāiti mai
At Spark, we are constantly looking for ways to build a more inclusive culture. Our vision is for diversity and inclusion to be "how things are done at Spark", embedded into our day-to-day activities, standards, and business practices. We want you to feel totally comfortable bringing your whole self to work regardless of your gender, ethnicity, orientation, age, or ability.
Sustainability: Toitū
Sustainability is a key focus for us. We are dedicated to supporting Aotearoa New Zealand's recovery and economic transformation. The principle of equity is at the very heart of our approach, and we remain committed to working in partnership to make a positive contribution to digital equity in line with our focus on Diversity and Inclusion.
Benefits: Awhina
Our people matter, and we make sure we look after them. As a valued employee of Spark, we've got our people covered with a range of leading benefits including:
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