Company Description

TecPoint Global Solutions (TPGS) is a trusted technology company registered in Nigeria, founded by a team with over 40 years of global experience across Telecommunications, ICT, Financial Services, and Online Marketing Technologies. Our mission is to empower customers and elevate communities through innovative, reliable, and affordable technology solutions. With a focus on integrating smart solutions into everyday life, we strive to improve the quality of life and foster development. Our core values—passion for customer service, transparency, teamwork, excellence, and delivering the right solutions the first time—are at the heart of everything we do.

Role Description

This is a full-time, on-site role based in Eti Osa for a Network Operations Center (NOC) specialist. The role involves monitoring and maintaining the performance of the organization's network, troubleshooting network issues, conducting routine maintenance, and providing technical support to ensure seamless operations. In this position, you will be responsible for executing network diagnostics, promptly addressing system alerts, and collaborating with the technical team to optimize network efficiency and reliability.

Qualifications

• Proficient in Network Operations Center (NOC) management and Computer Network Operations
• Strong skills in troubleshooting and resolving network-related issues
• Experience with Network Administration and maintaining optimal network infrastructure
• Proven background in providing Technical Support, including resolving customer or internal queries
• Attention to detail and ability to work efficiently under time-sensitive conditions
• Excellent problem-solving abilities and analytical skills
• Ability to work collaboratively in a team-oriented environment