A Network Engineer, Senior is responsible for the ongoing design, maintenance, and support of all aspects of NJM's Network Infrastructure. A Network Engineer Senior will lead efforts with other members of the IT infrastructure and operations teams to deliver and maintain reliable network services.

Essential Duties And Responsibilities

• Install, configure, and maintain LAN/WAN and Data Center Infrastructure Components
• Support Wireless Network Infrastructure
• Create reusable configuration templates to standardize the deployment of network devices and features
• Maintain disaster recovery network infrastructure and participate in annual DR Exercise
• Evaluates published security advisories and remediate security vulnerabilities consistent with NJM Patch Management Program
• Perform network device OS upgrades and system patching to maintain appropriate security, vendor support, and feature sets
• Monitor ticketing queues and respond to outstanding requests and other assigned work orders
• Acts as primary technical resource on system implementation projects

Monitoring and Reporting

• Generate usage, availability, and performance reports for management consumption
• Generate and analyze usage reports for capacity planning
• Availability and health monitoring for network infrastructure components
• Maintain network monitoring tools to optimize monitoring capabilities

Effectively Troubleshoot and Resolve Network Related Issues

• Act as an escalation point for Service Desk and other level 1 support groups to troubleshoot network related issues.
• Provide 24x7 off hours support as a part of a rotating on call schedule to respond to fault alarm and escalation from level 1 support teams
• Capture and analyze network packet traces to support troubleshooting efforts
• Interface with third-party support and service vendors when needed to ensure network remains operational at all times

Network Design

• Leads and participates in technical PoCs efforts to evaluate network technologies and platforms and make technology recommendations based on results
• Develop and present network design recommendations based on common network design principles
• Acts as primary technical contact on network system implementation projects
• Develop implement and configuration templates to help standardize network device configurations
• Create artifacts such as network design documents and Visio diagrams
• Understand Cloud Networking Concepts

Required Qualifications

• Bachelor's degree in IT related field or equivalent work experience required
• Minimum of 8 years of experience in Information Technology
• Minimum of 5 years of experience maintaining a mid-size enterprise network infrastructure
• Self-starter that can work independently or as part of a team
• Commitment to Continuous Learning

Preferred Qualifications

• Industry certifications such as CCNA / CCNP or Network+ are considered a plus

Compensation: Salary is commensurate with experience and credentials.

Pay Range: $117,562-$136,479

Eligible full-time employees receive a competitive Total Rewards package, including but not limited to a 401(k) with employer match up to 8% and additional service-based contributions, Health, Dental, and Vision insurance, Life and Disability coverage, generous PTO, Paid Sick Leave, and paid parental leave in addition to state-mandated leave. Employees may also be eligible for discretionary bonuses.

Legal Disclaimer: NJM is proud to be an equal opportunity employer. We are committed to attracting, retaining and promoting a diverse and inclusive workforce that is fully representative of the diversity that exists in the communities in which we do business.

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