In-Store Clienteling & CX Platform empowering retailers to deliver exceptional shopping experiences, in-store & remotely
In-Store Clienteling & CX Platform empowering retailers to deliver exceptional shopping experiences, in-store & remotely
What they do: Composable Omnichannel Store Platform for in-store and remote clienteling, assisted selling, POS, fulfilment, and CX
Founded: 2015
Founders / leadership: Olga Kotsur (Co‑founder & CEO), Alexey (Alex) Petrov (Co‑founder & CTO)
Employees: ~125
Total disclosed funding: USD 20,900,000 (as of 2022-11-30)
Retail technology — in-store digital transformation and unified commerce
2015
Retail technology / SaaS
GBP 3,500,000
Reported ~USD 4.5M
USD 20,900,000
Total funding figure reported on 2022-11-30
“VC-backed (investors include Nauta Capital, Redseed, Flashpoint)”
Mercaux is an in-store B2B SaaS Platform that aims to transform offline retail and help traditional retailers smoothly transition into the digital era. Founded by Harvard Business School alumni and ex-Yandex tech team, Mercaux’s products are live in 40 countries including the UK, Italy, Spain, US, Canada, and Thailand.
Mercaux’s Next Generation Platform is comprised of:
These solutions help retailers provide customers with a frictionless omnichannel shopping experience. The solutions are operated by Sales Associates using the Mercaux App via a tablet or iPhone-based device, or self-served by customers using their own phones (via a web-based App) or touch screen kiosks/Digital Fitting Rooms. All solutions are managed by a SaaS HQ Platform.
Retailers such as Nike, Stadium Goods, and Springfield typically see a sales uplift in-store and 5x ROI in a matter of months. Mercaux has an international team in multiple offices, including London and Barcelona, as well as a remote team.
Job Title: Mid-Senior Backend Developer
Location: Belgrade (Remote)
Department: Product Department
Employment Type: Full-Time
Minimum Experience: Experienced