
Hypertype offers an AI agent designed for customer support that goes beyond traditional chatbots by understanding complex inquiries, automating workflows, and learning from past tickets without human input. It autonomously handles high volumes of support tickets, integrates with multiple tools like billing systems, Jira, and Slack, and collaborates with human agents for edge cases. This solution targets growing B2B teams in industries such as SaaS, e-commerce, logistics, and fintech, helping them reduce support costs, increase response speed, and provide 24/7 customer service at scale.

Hypertype offers an AI agent designed for customer support that goes beyond traditional chatbots by understanding complex inquiries, automating workflows, and learning from past tickets without human input. It autonomously handles high volumes of support tickets, integrates with multiple tools like billing systems, Jira, and Slack, and collaborates with human agents for edge cases. This solution targets growing B2B teams in industries such as SaaS, e-commerce, logistics, and fintech, helping them reduce support costs, increase response speed, and provide 24/7 customer service at scale.
What they do: AI agent for customer support that autonomously handles and learns from support tickets, integrates with tools like billing systems, Jira, and Slack.
Headquarters: Stockholm, Sweden
Founded: 2021
Team size: Approximately 10-14 employees
Funding: Seed and earlier rounds; reported ~€1.2M seed (May 2022); total funding reported USD 2,170,000 (latest 2024-07-04)
Customer support and sales communications automation using AI-driven data integration and hyper-personalization.
2021
SaaS; AI for customer support and sales communications
€1.2M
Reported by Dealroom listing investors including Sting, Luminar Ventures, Antler, and Propelcapital.
2170000.00 USD
Total funding amount reported with last funding date.
Role Overview
As a Market Expansion (AI) Intern , you will play a pivotal role in driving our growth in new regions. You will focus on building partnerships, conducting outreach, and creating localized business materials in Mandarin Chinese or German . This is a high-responsibility internship designed for someone entrepreneurial, ambitious, and eager to gain experience in international business development.
Company Description At Hypertype, our vision is to create the world’s smartest AI agent for customer support—bringing AI into industries that have been left behind. While modern SaaS companies are quick to adopt automation, traditional industries like industrial manufacturing (worth over $44 trillion globally and employing more than 15% of Europe’s workforce) are still underserved by AI.
Today, fewer than 20% of industrial companies have adopted AI in any form , and in customer-facing teams the adoption rate is in the single digits . This leaves billions in unrealized value—through lost productivity, slow aftersales support, and costly downtime when machines break.
With our technology, we’re building end-to-end support automation that goes beyond ticketing: a bold mission to deliver 100% fully autonomous customer support . From triage to resolution, our AI handles the entire support flow—freeing human teams to focus on innovation, product improvements, and building customer relationships.
As a Market Expansion Intern , you will:
Join us in building the world’s smartest and most accurate AI brain across customer domains—and beyond.
What You’ll Do
What We’re Looking For
Why Join Us?
Fluency in Mandarin Chinese or German (business proficiency in speaking and writing required).
Strong interest in AI, technology adoption, and global business development.
Excellent communication and presentation skills.
Ability to conduct research, generate leads, and manage outreach campaigns.
Self-starter, resourceful, and able to work independently.
Bonus: Experience in sales, partnerships, or international business development. What You’ll Gain
Hands-on experience in international market expansion within the AI sector.
Opportunity to earn commission on successful partnership deals.
Direct exposure to the full business development cycle — research, outreach, negotiation, and closing.
Working closely with the founders.
Possibility to transition into a full-time paid position upon successful completion of the internship.