
Hightouch is a data and AI platform for marketing and personalization. Find insights, run campaigns, and build AI agents with all of your data.

Hightouch is a data and AI platform for marketing and personalization. Find insights, run campaigns, and build AI agents with all of your data.
What they do: Composable customer data platform / Reverse ETL that activates warehouse data to downstream tools
Founded: 2020
Founders: Tejas Manohar; Josh Curl; Kashish Gupta
Recent funding: $80M Series C (Feb 2025), valuation reported $1.2B
Notable integrations: Snowflake, Databricks (partners); 250+ integration destinations
| Company |
|---|
Customer data activation (Reverse ETL) and marketing/personalization powered by warehouse data
2020
Software Development
$80M
Post-money valuation reported at $1.2B
$38M
Valuation reported at ~$615M
$12.1M
Company blog announced Series A; participating investors included Bain Capital Ventures, Y Combinator and Afore Capital
“Participating investors across rounds include Sapphire Ventures, Bain Capital Ventures, Amplify Partners, ICONIQ, Y Combinator, Afore Capital, NVC and Amplify (per round participation)”
About Hightouch Hightouch is the modern AI platform for marketing and growth teams. Our AI agents reimagine marketing workflows, allowing marketers to create content, plan campaigns, and execute strategies with transformational velocity and performance.
Hightouch is a rare company built on the intersection of two fundamental technological shifts: advances in LLMs and agentic AI, and the creation and rapid adoption of cloud data warehouses like Snowflake and Databricks. Building on these tailwinds, we’ve become a leader in AI marketing and partner with industry leaders like Domino’s, Chime, Spotify, Ramp, Whoop, Grammarly, and over 1000 others.
Our team focuses on making a meaningful impact for our customers. We approach challenges with first-principles thinking, move quickly and efficiently, and treat each other with compassion and kindness. We look for team members who are strong communicators, have a growth mindset, and are motivated and persistent in achieving our goals.
About The Role In this role you will lead a team of Technical Architects who serve as the bridge between Hightouch and our largest Fortune 5000 customers. You will be responsible for building, developing, and scaling a world-class team that oversees the entire customer journey from kick-off to onboarding to continued success and expansion.
In this role, you will combine people leadership with deep technical expertise to ensure our Enterprise customers maximize their value from the Hightouch platform. You'll be responsible for developing your team's technical capabilities, establishing best practices for customer engagement, and driving strategic initiatives that increase customer retention and expansion across our largest accounts.
As a hands-on leader, you will maintain involvement in complex technical escalations while empowering your team to deliver exceptional customer experiences. You'll collaborate closely with Sales leadership to develop strategies for increasing platform adoption within large organizations and work cross-functionally to surface customer insights that drive product innovation.
What You'll Do People Leadership & Development
Strategic Customer Success
Technical Excellence & Operations
Cross-Functional Leadership
Leadership Experience What We're Looking For
Technical & Customer Success Background
Core Competencies
Preferred Qualifications
Location & Compensation This role will support our East Coast Team. The salary range for this position is $230,000 - $260,000 USD per year (80/20 split variable), which is location independent in accordance with our remote-first policy. We also offer meaningful equity compensation in the form of ISO options, and offer early exercise and a 10 year post-termination exercise window.
Join us in building the future of customer data activation and lead a team that makes a meaningful impact for some of the world's largest companies!