
Think forward
Business: Public provider of data, analytics, workflow solutions and expert services across research, IP, and life sciences
Public listing: NYSE: CLVT
Key products: Web of Science and multiple IP, research and workflow platforms
Scale: Approximately 11,124 employees
Notable M&A: Acquisition of ProQuest (closed Dec 1, 2021)
Research discovery and evaluation, intellectual property management, and life sciences & healthcare intelligence.
Information services / Research analytics
$3.6B
Announced acquisition by Onex
CPA Global merged with Clarivate (transaction recorded as a merger/stock deal)
Listed as a post-IPO equity event
We are seeking a highly motivated and experienced Service Implementation Manager to lead our Services Delivery team for the Greater China and North Asia regions. This role will lead a team with 6 employees across Aisa and several contractors. This role will report to the Senior Director, Professional Services based in Singapore.
The ideal candidate will be a proven leader with deep expertise in SaaS solution implementation and a strong understanding of the academic and government landscape. This role is a key part of our strategic rebranding, focusing on customer partnership, business enablement, and expert guidance.
About You – Experience, Education, Skills, And Accomplishments
It would be great if you also have . . .
What will you be doing in this role?
Management Responsibilities
About The Team Global Professional Services teams are experts in product and project implementations. We enable our customers to get the maximum value out of Clarivate software products and reach their business goals, accompanied by our expert advice, training, managed services and support.
Hours of Work This is a full-time position, primarily working core business hours in your time zone, with flexibility to adjust to various global time zones as needed.
This is a hybrid position working in the office up to 2-3 days a week.
At Clarivate, we are committed to providing equal employment opportunities for all qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.