Key Responsibilities:

Leadership & Strategy

• Lead, mentor, and develop a team of 15+ QA engineers, fostering a culture of quality excellence and continuous improvement
• Define and execute the QA strategy aligned with Asymbl's delivery objectives, product roadmap, and digital labor initiatives
• Establish quality metrics, KPIs, and reporting frameworks that demonstrate value to stakeholders and clients
• Partner with the US Architecture Director in a twinning model to ensure consistent quality standards across global delivery
• Collaborate with Delivery, Product, and Engineering leadership to integrate quality practices throughout the development lifecycle

Testing Excellence

• Oversee comprehensive test planning and execution for Salesforce configurations, customizations, integrations, and managed packages
• Drive adoption of test automation frameworks appropriate for Salesforce ecosystem (Provar, Selenium, Copado, etc.)
• Establish best practices for functional, regression, integration, performance, and user acceptance testing
• Implement robust defect management processes with clear escalation paths and resolution tracking
• Ensure quality gates are embedded in CI/CD pipelines and release management processes

Salesforce & Digital Labor Focus

• Lead QA efforts for Asymbl's Salesforce-based products including Recruiter Suite, Agentforce components, and consulting deliverables
• Develop testing strategies for AI-powered features and digital labor integrations, ensuring reliability and scalability
• Stay current with Salesforce platform updates, seasonal releases, and emerging testing methodologies
• Support data migration validation, sandbox management, and environment testing strategies

Team Development & Operations

• Recruit, onboard, and retain top QA talent while building a diverse and high-performing team
• Establish career development paths, training programs, and certification roadmaps for QA engineers
• Manage resource allocation across multiple concurrent projects and client engagements
• Drive operational efficiency through process optimization and appropriate tooling investments

Required Qualifications:

• 10+ years of progressive experience in software quality assurance, with 5+ years in a leadership role managing QA teams
• 5+ years of hands-on experience with Salesforce platform testing, including Sales Cloud, Service Cloud, and custom applications
• Demonstrated success building and scaling QA teams in consulting or professional services environments
• Deep expertise in test automation frameworks, CI/CD integration, and modern QA practices
• Strong understanding of Salesforce architecture, Apex development, APIs, and integration patterns
• Experience with Agile/Scrum methodologies and working in distributed, cross-functional teams
• Excellent communication skills with the ability to present to technical and business stakeholders
• Bachelor's degree in Computer Science, Engineering, or related field

Preferred Qualifications:

• Salesforce certifications: Administrator, Platform Developer I/II, or Application Architect
• ISTQB Advanced Level certification or equivalent
• Experience with Salesforce testing tools: Provar, Copado Robotic Testing, or similar
• Familiarity with Data Cloud, Marketing Cloud, or industry-specific Salesforce products
• Experience in staffing, recruiting, or professional services industry
• Background in testing AI/ML features or automation-driven workflows
• Experience operating in US-India delivery models with overlapping work hours

Why Asymbl?

• Strategic Leadership Role: Shape the quality function for a fast-growing Salesforce Summit Partner
• Innovation at the Core: Work at the intersection of Salesforce, AI, and digital labor transformation
• Global Impact: Collaborate with US leadership in a true partnership model, not just offshore execution
• Growth Environment: Join a team that values curiosity, action, and continuous learning
• Competitive Compensation: Industry-leading salary, benefits, and certification support