What the job involves

• Insight Generation & Storytelling
• Design and execute qualitative research using the Conveo AI-led interview platform
• Oversee the full lifecycle of qualitative projects, planning, recruitment, moderation, analysis, and delivery
• Translate complex client briefs into thoughtful qualitative approaches that go beyond what is asked to uncover what truly matters
• Synthesise rich qualitative data into compelling stories grounded in human truth
• Develop strategic insight reports that inspire senior stakeholders and drive decision-making
• Identify emerging themes, behaviours, tensions, and opportunities that help clients shape brand, innovation, and communication strategy
• Manage internal and external resources, ensuring exceptional quality and on-time delivery
• Client Engagement & Growth
• Lead client briefing sessions, shaping high-impact proposals and research frameworks
• Serve as a trusted advisor to clients, guiding them through findings, implications, and strategic recommendations
• Build long-term relationships that uncover ongoing growth opportunities
• Work closely with account management and customer success to turn the client’s ambitions on research into Conveo revenue growth
• Research Knowledge Expert for Product & Marketing
• Use your existing experience, client interactions and daily use of our platform to bring our product to the next level and help shape the future of the industry
• Find opportunities to share research with the world and execute on them by collaborating with marketing and clients across various channels (conferences, blogs, PR, social etc.)

Benefits

• Equity
• Every relevant benefit to love working here