
Mareana is an AI-powered software product company specializing in manufacturing and supply chain solutions for the pharmaceutical and biotechnology industries. Their platform, Mareana Connect™, integrates and organizes data from disparate systems to enable efficient, compliant, and confident business decisions. Key products include Mareana CMC, CPV, and VSM, which streamline the CMC lifecycle, ensure real-time process monitoring, and optimize supply chain operations with AI-driven insights. Mareana's solutions reduce regulatory report preparation time by 60%, investigation time by over 70%, and validation efforts by more than 70%, consolidating multiple tools into a single GxP and CFR Part 11 compliant system. Their clients include top pharmaceutical firms and global medical device companies, with the company recognized by Gartner as a Cool Vendor in AI and featured in industry publications. Mareana operates on a SaaS business model, delivering significant cost savings and operational efficiencies to life sciences and manufacturing sectors.

Mareana is an AI-powered software product company specializing in manufacturing and supply chain solutions for the pharmaceutical and biotechnology industries. Their platform, Mareana Connect™, integrates and organizes data from disparate systems to enable efficient, compliant, and confident business decisions. Key products include Mareana CMC, CPV, and VSM, which streamline the CMC lifecycle, ensure real-time process monitoring, and optimize supply chain operations with AI-driven insights. Mareana's solutions reduce regulatory report preparation time by 60%, investigation time by over 70%, and validation efforts by more than 70%, consolidating multiple tools into a single GxP and CFR Part 11 compliant system. Their clients include top pharmaceutical firms and global medical device companies, with the company recognized by Gartner as a Cool Vendor in AI and featured in industry publications. Mareana operates on a SaaS business model, delivering significant cost savings and operational efficiencies to life sciences and manufacturing sectors.
Lead Support Engineer
Bangalore / Full-Time
Job Description
At Mareana, we build Enterprise-Scale AI/ML-powered products for Manufacturing, Sustainability and Supply Chain. We are looking for a highly skilled Lead Support Engineer to oversee day-to-day application support operations and lead the support team in ensuring system reliability, efficiency, and SLA compliance. The ideal candidate should prosses strong technical expertise in Python, Databases, DevOps tools, Jira, Log analysis, Sanity testing, Application monitoring, issue triaging along with excellent leadership and communication skills.
What You'll Do
Requirements & Skills
Benefits
About Mareana
Founded in 2015, Mareana is an AI-powered software company with the mission of accelerating digital transformation in manufacturing, supply chain, and sustainability via our connected intelligence platform.
Mareana’s platform uses AI/ML to rapidly connect disparate, siloed data across the entire business process, allowing our customers to shift their time and effort from data preparation to making complex business decisions intuitively, in real time.
Our customers are market leaders in life sciences, chemicals, and general manufacturing who have realized over a billion dollars in business value by leveraging our platform.
Our ethos of continuous innovation has been recognized by Gartner, who named us a “Cool Vendor in AI”. We have also been featured as a thought leader in Silicon Review and Manufacturing Insights magazine.