Responsibilities and tasks

• Lead the full UX/UI design lifecycle for web and platform, from research to delivery
• Conduct user research (interviews, surveys, usability testing) and synthesize qualitative and quantitative feedback into actionable insights
• Leverage analytics tools (e.g. user behavior tracking) to inform design decisions and measure impact
• Create and validate design concepts through user flows, personas, experience maps, wireframes, and interactive prototypes
• Develop and maintain a modular Figma design system, including documentation and usage guidelines, to ensure consistency
• Collaborate closely with engineers to ensure accurate and high-quality design implementation and resolve design/development trade-offs
• Craft clear, concise microcopy, including navigation labels, error states, and tooltips to support usability and tone consistency
• Communicate design rationale and present work to various stakeholders
• Stay current on UX/UI trends, tools, and best practices

Need-to-have

• 7+ years designing B2B, data-rich technical products; first/solo design hire or founding designer experience preferred
• Strong portfolio showcasing end-to-end design work, with emphasis on usability, visual design excellence, and measurable outcomes
• Experience instrumenting PostHog (or equivalent), defining an event taxonomy, building funnels/cohorts, and using insights to inform design while respecting user privacy.
• Advanced skills in Figma (prototyping, component libraries) and familiarity with other design/wireframing tools
• Hands-on experience with AI-assisted design tools and the ability to prompt, evaluate, and refine outputs into production-ready designs
• Strong understanding of responsive design, accessibility standards, and design systems
• Excellent collaboration skills and proven ability to work in agile, cross-functional teams
• Strong written and verbal communication skills in English, with confidence in presenting to diverse stakeholders

Nice-to-have

• Basic front-end development knowledge (TypeScript, React & Tailwind)
• Experience designing for complex or data-rich applications

Note: Only candidates who submit a portfolio (website or PDF) will be considered. At Jua, we foster a performance culture and value people who embody our beliefs of service and adventure. We prioritize agility, operating at the highest clock speed to adapt quickly to change.

We innovate on behalf of our users and leverage data supremacy to maintain our competitive edge. Through clear communication and fact-based decision-making, we ensure alignment in our pursuit of excellence.

With these principles, we aim to create a customer-focused, value-centric organization that sets new standards in the industry. We value the unique perspectives that each individual brings to the table and believe that embracing diverse backgrounds and experiences enriches our collective journey towards growth and success.