WRITER

WRITER is where the world’s leading enterprises orchestrate AI-powered work. With WRITER'S end-to-end platform, teams can build, activate, and supervise AI agents that are grounded in their company’s…

writer.com

WRITER

writer.com

HQUS

Team Size2429

Open Jobs15

Total Funding-

Latest FundraiseUnknown

TL;DR

Founded: 2020

Headquarters: San Francisco, California

Product: Enterprise generative-AI platform for writing, agentic workflows, knowledge grounding, and brand voice

Total reported funding: $326M

Valuation reported: $1.9B

Company Overview

Problem Domain

Enterprise content generation, workflow automation, and knowledge-grounded AI agents.

Founded

2020

Industry

Enterprise software / Generative AI

Funding Track Record

Seed- October 2020

$5M

Seed financing to scale AI style-guide product

Growth / Late- September 2023

$100M

Round reported to bring total raised to $126M

Series C

$200M

Reported Series C at a $1.9B valuation

Investor Signal

“Backed by Premji Invest, Radical Ventures, ICONIQ Growth, Insight Partners, Balderton, B Capital, Salesforce Ventures, Adobe Ventures, Citi Ventures, IBM Ventures, and others”

Founders

What we do

Join the Team

Lead learning experience designer, enterprise AI

HybridNew York, NY, US

Hybrid • New York, NY, US

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🚀 About WRITER WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI.

Founded in 2020 with office hubs in San Francisco, New York City, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI.

📐 About The Role Are you ready to be at the forefront of the generative AI revolution and shape how enterprises learn to harness its power? Do you thrive in a fast-paced, innovative environment where your creativity and design expertise can transform the future of AI education? If you're a leader in crafting world-class, visually stunning learning experiences and you're passionate about pioneering the next generation of AI enablement, we want to hear from you!

At WRITER, we're on a mission to empower our customers and partners to become leaders in enterprise generative AI through cutting-edge, interactive learning experiences that blend the best of live and on-demand formats. We're looking for a visionary lead learning experience designer who can bring their innovative ideas, modern-design sensibilities, and polished execution to the table, helping us define what world-class AI education looks like.

This is a hybrid role based in our San Francisco or New York City office hubs and will report to our senior director of customer & partner education

🦸🏻‍♀️ What You'll Do

Craft engaging learning pathways: develop comprehensive on-demand learning pathways that equip our customers to lead in the transformative world of enterprise generative AI.
Design dynamic, visually compelling experiences: create a diverse range of cutting-edge learning experiences—from motion graphics and interactive video to animated explainers and immersive on-demand skills courses—tailored for self-service, live, and virtual instructor-led training.

⭐️ What You Need

🍩 Benefits & Perks (US Full-time Employees)

WRITER is an equal-opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. By submitting your application on the application page, you acknowledge and agree to WRITER's Global Candidate Privacy Notice.

Compensation Range: $180.1K - $200K

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Collaborate across teams: work closely with cross-functional teams to enhance and expand our existing educational offerings, ensuring they meet the unique needs of our AI-focused customers and partners who are driving enterprise transformation.

Identify and address gaps: continuously assess our learning materials to identify areas for improvement and develop innovative, visually engaging solutions that keep pace with the rapidly evolving AI landscape.

Empathize and advocate: understand the challenges our customers and partners face as they navigate the generative AI revolution and champion new, exciting opportunities to accelerate their growth through education.

Leverage research-informed strategies: apply the latest research-informed learning design principles and UX best practices to create learning experiences that are not only engaging, but also effective, data-driven, and specifically designed for skill transfer.

Foster a culture of assessment: build a robust feedback and assessment system to inform and refine our learning programs, ensuring they deliver measurable impact in AI adoption and mastery.

Expertise in research-informed learning design: you're a seasoned designer with a proven track record of creating creative, visually polished, and meaningful learning experiences grounded in research-informed learning principles, backwards design and modern UX—and you're excited about applying these skills to the frontier of enterprise AI.

Experience in customer education: you have 8+ years experience developing on-demand, VILT and ILT learning experiences (scripts and self-serve interactive resources as well as on-demand solutions with a combination of media, including text, graphics, animation, audio, and video).

Generative AI passion and proficiency: you're not just comfortable with generative AI—you're energized by it. You're eager to not only drive learning outcomes that help enterprises unlock the full potential of AI, and you have a keen interest in building with and staying at the cutting edge of A tooling for learning development..

Relationship builder: you're confident and adept at building strong relationships with stakeholders and program managers, rallying teams around the vision of world-class AI education.

Tool proficiency: you have advanced experience with design, graphics, video and authoring tools, particularly Adobe Creative Cloud, FIgma and Parta.io (course development).

Iterative mindset: you're comfortable with experimentation, iteration, and a fast-paced environment, always striving for continuous improvement as the AI landscape evolves.

Agility in ambiguity: you thrive designing for a fast-moving AI product where features evolve weekly, not quarterly. You're energized by pivoting quickly between modalities (on-demand, live, quick-reference), and iterating based on real-time feedback rather than following rigid, prescriptive learning roadmaps.

Builder mindset over templates: you excel at rapid prototyping (often from a blank canvas) over extensive upfront planning.

Self-awareness and growth: you prioritize self-awareness, feedback, and personal growth, and you enjoy leading the way in process and project organization as we pioneer new approaches to AI education.

Generous PTO, plus company holidays

Medical, dental, and vision coverage for you and your family

Paid parental leave for all parents (12 weeks)

Fertility and family planning support

Early-detection cancer testing through Galleri

Flexible spending account and dependent FSA options

Health savings account for eligible plans with company contribution

Annual work-life stipends for:

Wellness stipend for gym, massage/chiropractor, personal training, etc.

Learning and development stipend

Company-wide off-sites and team off-sites

Competitive compensation, company stock options and 401k