Today, we're part of an international holding company, with millions of customers and thousands of employees worldwide. Our insurance, retirement, and investment solutions help people make the most of what's important to them.

We're empowered by a vast agent network covering North America, with diversity to match. Together with our nonprofit research institute and foundation, we tune in, step up, and are a force for good - for our customers and the communities where we live, work, and play. United in our purpose, we help people create the financial freedom to live life on their terms.

What We Do Transamerica is organized into three distinct businesses. These include 1) World Financial Group, including Transamerica Financial Advisors, 2) Protection Solutions and Savings & Investments, comprised of life insurance, annuities, employee benefits, retirement plans, and Transamerica Investment Solutions, and 3) Financial Assets, which includes legacy blocks of long term care, universal life, and variable and fixed annuities. These are supported by Transamerica Corporate, which includes Finance, People and Places, General Counsel, Risk, Internal Audit, Strategy and Development, and Corporate Affairs, which covers Communications, Brand, and Government and Policy Affairs.

Transamerica employs nearly 7,000 people. It's part of Aegon, an integrated, diversified, international financial services group serving approximately 23.9 million customers worldwide.* For more information, visit transamerica.com.

Job Description Summary Facilitate and gather business/functional requirements and support systems, services, and applications that help drive business decisions and outcomes within the organization. The lead level will mentor less experienced team members and may represent the business as a Product Owner.

Responsibilities Job Description

• Act as the liaison between IT capabilities and business objectives to facilitate, manage, and prioritize improvements through process or system solutions to increase overall quality and meet business partner demands.
• Conduct in-depth analysis to interpret and recommend best solutions to align IT and business initiatives, including documentation and/or review for completeness and accuracy.
• Mentor and transfer knowledge to less experienced team members (e.g. processes, applications and/or methodologies).
• Quantify business opportunities and develop formal recommendations to management.
• Adhere to SDLC and project methodologies; may lead or train a team accordingly.
• Act as a change agent and subject matter expert in applications/specific area of knowledge; understand the request for change vs. what the most efficient resolution to make decisions and communicate information to the team, management, and stakeholders
• May act as Implementation Manager/Product Owner to help align the overall strategic direction; collaborate and direct one or more teams to prioritize the work and assess impacts and risks.
• May facilitate or participate in agile ceremonies, or support/act as Scrum Master in close collaboration with Product Owner on the vision of team and workload.
• Conduct peer reviews which may include requirements, user stories, test plans, etc. May serve as the subject matter expert during tasks to ensure completeness and accuracy.
• Oversee and assist with requirements documentation completed by the team.
• Participate or coordinate technology evaluations by assisting business areas with changes or selection of systems. Participate or coordinate Request for Proposal processes, impact analysis and feasibility studies. Maintain relationships with IT application vendors during selection processes and implementation projects. Provide consultancy and research possibilities with respect to solutions and cost (support business case preparation).
• Collaborate closely with external vendors to ensure timely and high-quality delivery of products and services. Maintain oversight of vendor performance, adherence to contractual obligations, and compliance with organizational standards.
• Act as the primary point of contact for vendor-related issues, proactively addressing risks and resolving challenges to keep projects on track. Drive accountability through regular status reviews, performance metrics, and clear communication, ensuring alignment with business objectives and stakeholder expectations.

Qualifications

• Bachelor's degree in an IT or business discipline, or equivalent education/experience
• Eight years of experience in business systems analysis
• Excellent written/oral communication and business partnering skills
• Analytical and problem solving skills to resolve and explain complex issues to business partners, team members, and management
• Ability to work independently and as part of a team in a fast paced environment
• Results oriented with strong organizational skills to manage multiple priorities within deadlines
• Ability to quickly grasp technology concepts

Preferred Qualifications

• Well-developed knowledge of standard SDLC methodologies
• Well-developed ability to work and adapt effectively to all levels within and outside the organization
• Financial services and insurance industry experience
• Knowledge or experience in SDLC (Agile or Waterfall)
• Team lead experience
• Experience with ITSM practices
• Experience with Life insurance and annuity administrative systems such as Vantage and DSS
• Proven track record in vendor management and delivery oversight, with strong organizational and project coordination skills
• Demonstrated ability to manage multiple priorities, monitor performance metrics, and resolve issues proactively in a fast-paced environment. Familiarity with compliance standards and contractual obligations is a plus
• Proven track record in vendor management and delivery oversight, with strong organizational and project coordination skills

Working Conditions- Office Environment is a hybrid position requiring three days in office per week in one of our hub locations (Cedar Rapids, IA; Philadelphia, PA; Denver, CO). Relocation assistance will not be provided for this position.

• Work outside of normal business hours may be required based on priorities and deliverables Occasional Travel

Compensation

• The Salary for this position generally ranges between $97,000 - $130,000 annually. Please note that the salary range is a good faith estimate for this position and actual starting pay is determined by several factors including qualifications, experience, geography, work location designation (in-office, hybrid, remote) and operational needs. Salary may vary above and below the stated amounts, as permitted by applicable law.
• Additionally, this position is typically eligible for an Annual Bonus based on the Company Bonus Plan/Individual Performance and is at the Company's discretion.

Applicants must possess legal authorization to work for our company in the U.S. without the need for immigration, sponsorship or otherwise serving as an employer of record for immigration employment purposes. At this time, this role is not eligible for immigration-related employment authorization sponsorship.

This job description is not a contract of employment nor for any specific job responsibilities. The Company may change, add to, remove, or revoke the terms of this job description at its discretion. Managers may assign other duties and responsibilities as needed. In the event an employee or applicant requests or requires an accommodation to perform job functions, the applicable HR Business Partner should be contacted to evaluate the accommodation request. What We Offer For eligible employees, we offer a comprehensive benefits package designed to support both the personal and financial well-being of our employees.

Compensation Benefits

• Competitive Pay
• Bonus for Eligible Employees

Benefits Package

• Pension Plan
• 401k Match
• Employee Stock Purchase Plan
• Tuition Reimbursement
• Disability Insurance
• Medical Insurance
• Dental Insurance
• Vision Insurance
• Employee Discounts
• Career Training & Development Opportunities

Health and Work/Life Balance Benefits

• Paid Time Off starting at 160 hours annually for employees in their first year of service.
• Ten (10) paid holidays per year (typically mirroring the New York Stock Exchange (NYSE) holidays).
• Be Well Company holistic wellness program, which includes Wellness Coaching and Reward Dollars
• Parental Leave - fifteen (15) days of paid parental leave per calendar year to eligible employees with at least one year of service at the time of birth, placement of an adopted child, or placement of a foster care child.
• Adoption Assistance
• Employee Assistance Program
• College Coach Program
• Back-Up Care Program
• PTO for Volunteer Hours
• Employee Matching Gifts Program
• Employee Resource Groups
• Inclusion and Diversity Programs
• Employee Recognition Program
• Referral Bonus Programs

Inclusion & Diversity We believe our commitment to diversity and inclusion creates a work environment filled with exceptional individuals. We're thrilled to have been recognized for our efforts through the Human Rights Campaign Corporate Equality Index, Dave Thomas Adoption Friendly Advocate, and several Seramount lists, including the Inclusion Index, 100 Best Companies for Working Parents, Best Companies for Dads, and Top 75 Companies for Executive Women.

To foster a culture of inclusivity throughout our workforce, workplace, and marketplace, Transamerica offers a wide range of diversity and inclusion programs. This includes our company-sponsored, employee-driven Employee Resource Groups (ERGs), which are formed around a shared interest or a common characteristic of diversity. ERGs are open to all employees. They provide a supportive environment to help us better appreciate our similarities and differences and understand how they benefit us all.

Giving Back We believe our responsibilities extend beyond our corporate walls. That's why we created the Aegon Transamerica Foundation in 1994. Through a mix of financial grants and the volunteer efforts of our employees, the foundation supports nonprofit organizations focused on the things that matter most to our people in the communities where we live and work.

Transamerica's Parent Company Aegon acquired the Transamerica business in 1999. Since its start in 1844, Aegon has grown into an international company serving more than 23.9 million people across the globe.* It offers investment, protection, and retirement solutions, always with a clear purpose: Helping people live their best lives. As a leading global investor and employer, the company seeks to have a positive impact by addressing critical environmental and societal issues, with a focus on climate change and inclusion and diversity.

• As of December 31, 2023

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