
A world-class cloud and managed services provider, Ergo excels in matching technology to business needs.

A world-class cloud and managed services provider, Ergo excels in matching technology to business needs.
Sector: Global intelligence and advisory
Core offerings: Source-based intelligence, forecasting, due diligence, bespoke advisory
Clients: Investors, multinationals, governments
Founders: Matthew Moneyhon; Evan Pressman
Uncertain geopolitical, economic, and regulatory environments that affect investment, corporate strategy, and government decision-making.
Intelligence / Advisory Services
Job Title : Lead Field Engineer
Location: Dublin 2
Job Type: Contract (12 months initial term with up to maximum of four years total)
Work Type: On-site (Monday to Friday, 08:30-17:30)
Role Type : IT Support / Field Engineer - Lead (Intermediate)
The Lead Field Engineer will provide front-line ICT support for our client by acting as the first-level point of contact for incident logging, second-level support via multiple channels, and deskside assistance across Dublin office locations. This role also requires leadership responsibilities managing a small team on-site, ensuring service quality, attendance, and performance coordination with the provider's contract manager.
Role & Responsibilities:
Skills, Qualifications & Experience
Experience:
Education & Certifications:
Visa:
Irish/EU Citizen or Stamp 4 Visa holder.
About Us
As Ireland's largest IT Solutions Provider with a growing global footprint, Ergo offers deep expertise across managed IT & hardware services, cloud, applications & software services, IT resourcing, and modern work solutions. Our recent technology awards reflect our commitment to delivering industry-leading IT solutions, highlighting our team's dedication and expertise.