Ergo

A world-class cloud and managed services provider, Ergo excels in matching technology to business needs.

ergo.net

Ergo

A world-class cloud and managed services provider, Ergo excels in matching technology to business needs.

ergo.net

HQRemote

Team SizeUnknown

Open Jobs10

Total Funding-

Latest FundraiseUnknown

TL;DR

Sector: Global intelligence and advisory

Core offerings: Source-based intelligence, forecasting, due diligence, bespoke advisory

Clients: Investors, multinationals, governments

Founders: Matthew Moneyhon; Evan Pressman

Company Overview

Problem Domain

Uncertain geopolitical, economic, and regulatory environments that affect investment, corporate strategy, and government decision-making.

Industry

Intelligence / Advisory Services

Funding Track Record

Funding

Founders

What we do

TL;DR

Company Overview

Funding Track Record

Founders

What we do

Ergo

A world-class cloud and managed services provider, Ergo excels in matching technology to business needs.

ergo.net

Ergo

A world-class cloud and managed services provider, Ergo excels in matching technology to business needs.

ergo.net

HQRemote

Team SizeUnknown

Open Jobs10

Total Funding-

Latest FundraiseUnknown

TL;DR

Sector: Global intelligence and advisory

Core offerings: Source-based intelligence, forecasting, due diligence, bespoke advisory

Clients: Investors, multinationals, governments

Founders: Matthew Moneyhon; Evan Pressman

Company Overview

Problem Domain

Uncertain geopolitical, economic, and regulatory environments that affect investment, corporate strategy, and government decision-making.

Industry

Intelligence / Advisory Services

Funding Track Record

Funding

Founders

What we do

Join the Team

Lead Field Engineer - Dublin 2

On-SiteDublin, IE

On-Site • Dublin, IE

Job Title : Lead Field Engineer

Location: Dublin 2

Job Type: Contract (12 months initial term with up to maximum of four years total)

Work Type: On-site (Monday to Friday, 08:30-17:30)

Role Type : IT Support / Field Engineer - Lead (Intermediate)

The Lead Field Engineer will provide front-line ICT support for our client by acting as the first-level point of contact for incident logging, second-level support via multiple channels, and deskside assistance across Dublin office locations. This role also requires leadership responsibilities managing a small team on-site, ensuring service quality, attendance, and performance coordination with the provider's contract manager.

Teeming tracks opportunities at over 24,000 AI startups, then works with you to find (and land) the one you'll love.

Machine Learning Engineer

ContractNovi Sad, RS

Contract • Novi Sad, RS

Mobile Developer

InternshipNiš, RS

Internship • Niš, RS

Frontend Developer

Full-timeUtrecht, NL

Full-time • Utrecht, NL

Machine Learning Engineer

Full-timeHamburg, DE

Full-time • Hamburg, DE

DevOps Engineer

ContractCambridge, GB

Contract • Cambridge, GB

Frontend Developer

Part-timeBelgrade, RS

Part-time • Belgrade, RS

Function as first-level point of contact for ICT support requests via phone and email, logging all incidents promptly.
Provide second-level support through phone, email, and remote desktop to troubleshoot and resolve hardware/software issues.
Deliver deskside support and user briefings on laptops, mobiles, tablets, and peripherals within Dublin offices.
Configure, install, and maintain hardware, mobile devices, and software as required.
Escalate complex issues to senior support teams or external service providers when necessary.
Lead and manage attendance and daily activities of a team of four support staff (three during leave/sick leave). Manage performance management concerns in collaboration with the contract manager.

Minimum 4-6 years in ICT support roles, specifically in first/second-level support environments with primary duties in end-user support for the last 36 months.
Demonstrated support for Windows 11 devices, Microsoft 365, and browser-based business systems. Experience using ticketing systems and escalation procedures in a managed service environment.

About Us
As Ireland's largest IT Solutions Provider with a growing global footprint, Ergo offers deep expertise across managed IT & hardware services, cloud, applications & software services, IT resourcing, and modern work solutions. Our recent technology awards reflect our commitment to delivering industry-leading IT solutions, highlighting our team's dedication and expertise.