About Us Hippocratic AI is the leading generative AI company in healthcare. We have the only system that can have safe, autonomous, clinical conversations with patients. We have trained our own LLMs as part of our Polaris constellation, resulting in a system with over 99.9% accuracy.

Why Join Our Team Reinvent healthcare with AI that puts safety first. We’re building the world’s first healthcare‑only, safety‑focused LLM — a breakthrough platform designed to transform patient outcomes at a global scale. This is category creation.

Work with the people shaping the future. Hippocratic AI was co‑founded by CEO Munjal Shah and a team of physicians, hospital leaders, AI pioneers, and researchers from institutions like El Camino Health, Johns Hopkins, Washington University in St. Louis, Stanford, Google, Meta, Microsoft, and NVIDIA.

Backed by the world’s leading healthcare and AI investors. We recently raised a $126M Series C at a $3.5B valuation, led by Avenir Growth, bringing total funding to $404M with participation from CapitalG, General Catalyst, a16z, Kleiner Perkins, Premji Invest, UHS, Cincinnati Children’s, WellSpan Health, John Doerr, Rick Klausner, and others.

Build alongside the best in healthcare and AI. Join experts who’ve spent their careers improving care, advancing science, and building world‑changing technologies — ensuring our platform is powerful, trusted, and truly transformative.

Location Requirement We believe the best ideas happen together. To support fast collaboration and a strong team culture, this role is expected to be in our Palo Alto office five days a week, unless otherwise specified.

About The Role We are seeking a highly analytical and business-savvy Lead BI Analyst to join our team. This role will focus on leveraging customer operational data to drive actionable insights for our Go-To-Market (GTM) teams, support account managers with data-driven narratives, and own our analytics infrastructure—including the ETL pipelines, SQL models, and BI tools. While this position does not involve direct people management, the ideal candidate will be a collaborative partner to cross-functional teams, particularly sales, marketing, and customer success, helping them interpret and act on data.

What You'll Do Customer Analytics & Insights

• Analyze customer operational data to surface insights on usage patterns, adoption trends, and engagement metrics.
• Partner with GTM teams (Sales, Customer Success, Marketing) to present data-driven stories that influence customer strategy and business outcomes.
• Develop standardized and ad-hoc reports and dashboards tailored for account managers to use in customer engagements.

BI Infrastructure Ownership

• Own and maintain the company’s BI tools (e.g., Looker, Tableau, Power BI, or similar).
• Build and maintain robust SQL-based data models and ETL pipelines to ensure data accuracy, reliability, and scalability.
• Design and implement analytics processes that support repeatability and consistency across teams.

Cross-functional Enablement

• Serve as the analytics point of contact for GTM teams and customer account managers.
• Enable non-technical users through training, documentation, and simplified access to relevant data sources.
• Collaborate with data engineering to enhance our data warehouse and support new data ingestion needs.

What You Bring Must‑Have:

• 5+ years of experience in Business Intelligence, Data Analytics, or related roles.
• Strong SQL skills and experience with modern data modeling and ETL tools (e.g., dbt, Fivetran, Airflow).
• Proficiency with one or more BI platforms (e.g., Looker, Tableau, Power BI).
• Experience working with GTM teams and translating business questions into analytical solutions.
• Excellent communication and storytelling skills—able to make data approachable for non-technical stakeholders.
• Self-starter with a high degree of ownership and the ability to work independently in a fast-paced environment.

Nice-to-Have:

• Experience in SaaS or customer-facing analytics roles.
• Familiarity with data warehousing platforms (e.g., Snowflake, BigQuery).
• Exposure to CRM and GTM tooling (e.g., Salesforce, HubSpot).

Please be aware of recruitment scams impersonating Hippocratic AI. All recruiting communication will come from @ hippocraticai.com email addresses. We will never request payment or sensitive personal information during the hiring process.