
AIonOS pioneers industry-specific Agentic AI solutions that autonomously solve complex business challenges while collaborating with human teams for optimal outcomes across travel, transport, hospitality, logistics, and telecom sectors. Their proprietary AI platform, Intellimate, powers these solutions, offering features like multi-modal agents, data transformation, AI-led development, omni-channel experience, an analytics dashboard, and a collaborative workspace. AIonOS aims to transform industries by enabling businesses to become AI-native, driving productivity, insight, and innovation.

AIonOS pioneers industry-specific Agentic AI solutions that autonomously solve complex business challenges while collaborating with human teams for optimal outcomes across travel, transport, hospitality, logistics, and telecom sectors. Their proprietary AI platform, Intellimate, powers these solutions, offering features like multi-modal agents, data transformation, AI-led development, omni-channel experience, an analytics dashboard, and a collaborative workspace. AIonOS aims to transform industries by enabling businesses to become AI-native, driving productivity, insight, and innovation.
Key Responsibilities ✓Automation Product installation, configuration and troubleshooting
✓DR automation product configuration and monitoring
✓Apply patches for improvements/product bugs
✓Perform Mock and Live DR Drill activities
✓Troubleshoot and resolve technical problems for our clients.
✓Analyse both technical and operational issues to provide long-term solutions.
✓Work in domains such as Banking, Telecommunications, Insurance and more.
✓Provide guidance to L1 team members
✓Submit the RCA to client severity issues
✓Willingness to travel and work night shifts as per customer requirements.
✓Ability to work in a 24/7 support model and prioritize tasks effectively
Technical Requirements ✓Minimum 3+ year of Infrastructure support hands on experience
✓Good knowledge of Linux/Unix/Windows/Database operating systems
✓Experience with databases such as Oracle, MSSQL, MySQL, and more.
✓Hands-on experience with DR and BCP solution automation.
✓Familiarity with storage & replication technologies like NetApp, Hitachi, EMC, and IBM.
✓VMware/Hyper-V virtualization experience.
✓DR automation planning, product deployment, and administration.
✓ITILV1 DR Professional certification is a plus.
✓Knowledge of Cloud computing
✓Knowledge of load Network devices, balancer and DNS