📍 Location: Fully remote. English fluency is required. Time zone overlap with EST is preferred — please confirm whether this is a requirement or just a preference.

What you will be responsible for in this role

• Update, edit, and publish technical documentation including API references, product guides, and how-to articles.
• Translate complex engineering concepts into clear, concise, and accurate instructions for technical and semi-technical audiences.
• Partner with product managers, engineers, and support teams to gather and validate information.
• Heavily using AI tools (e.g.,Claude, or similar) to draft, edit, and improve technical content while ensuring accuracy.
• Organize and maintain content in our documentation systems for easy navigation and discoverability.
• Update documentation in sync with product changes and release cycles.

You could be a great fit if you…

• Have some prior writing experience — technical blog posts, documentation, or coursework — and a knack for explaining complex ideas.
• Understand basic technical concepts like APIs, databases, and command-line tools (you don’t need to be a developer, but you need to be tech-curious).
• Have excellent grammar, clarity, and editing skills.
• Can quickly learn and adapt to new tools, including AI-assisted writing workflows.
• Thrive in a fast-paced, remote-first environment with shifting priorities.

You might not be a great fit if you…

• Prefer highly structured work over independent problem-solving.
• Are uncomfortable learning new technical concepts or tools on the fly.
• Avoid using AI tools for research, drafting, or editing.
• Need constant direction rather than being able to self-start.

Our Commitment:

• We respond to every applicant.
• We review applications fairly and objectively, and shortlist based on relevant skills and experience.
• We ensure clear and timely communication throughout your candidate journey.
• We maintain a rigorous interview process with a high bar, designed to give you the opportunity to meet various team members you'll collaborate with across our organization.

About TigerData🐯

TigerData, formerly Timescale, sets the standard as the fastest PostgreSQL platform for modern workloads. Trusted by more than 2,000 customers across 25+ countries and powering over 3 million active databases, we enable developers and organizations to build real-time, intelligent applications at scale. Backed by $180 million from top-tier investors, TigerData is building the new standard for data infrastructure, built on PostgreSQL, designed for the future.

👉 👉 Want to get a feel for how we work and what we value? Check out our blog post:

What It Takes to Thrive at TigerData

We embrace diversity, curiosity, and collaboration. Whether debating the perfect chicken nugget crunch 🍗, sharing workout routines 💪, or discussing your favorite plants 🌱 and pets 🐾, you'll find your community here.

Our Tech Stack:

We don't require previous experience with our tech stack, but enthusiasm for learning is key. Our technologies include PostgreSQL, Tiger Cloud, AWS, Go, Docker, Kubernetes, Python, and innovative features like Hypertables, Hypercore, vector search, and real-time analytics.

Learn more at www.tigerdata.com or follow us on Twitter @TigerDatabase

What We Offer:

(Please note that benefits may vary based on country.)

• Flexible PTO and comprehensive family leave
• Fridays off in August 😎
• Fully remote opportunities globally
• Stock options for long-term growth
• Monthly WiFi stipend
• Professional development and educational resources 📚
• Premium insurance options for you and your family (US-based employees)

Ready to join the future of PostgreSQL? We can’t wait to meet you. 🚀🐯

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