Role: Junior Product Analyst
Department : Product
Location: United States (Remote)
Type: Full-time - US shift
Company Overview:
Lumber
is reshaping the construction industry with an AI-powered workforce management platform that simplifies payroll, HR, compliance, scheduling, time-tracking, and more. With innovation at the core of everything we do, we empower businesses with cutting-edge solutions that transform the way they manage their workforce.
The Opportunity:
We’re looking for a Junior Product Analyst (FinTech & Platform) to take real ownership of product initiatives and help drive delivery across multiple product areas. This contract-to-hire role is ideal for someone early in their product journey who brings energy, curiosity, and strong follow-through, and is eager to build product skills quickly.
What You’ll Do
- Drive Requirements & Execution with Engineering (Accountability Focus)
- Own the definition of requirements for product improvements — including user stories, acceptance criteria, and edge cases
- Work directly with engineering to clarify requirements, answer questions, and unblock delivery
- Create clear product documentation to support development (PRDs, briefs, workflows, user stories)
- Customer & Market Discovery
- Join customer calls and interviews to understand workflows and pain points
- Research competitors and industry trends to identify opportunities and differentiation
- Synthesize insights into clear product recommendations and opportunity briefs
- Partner with Customer Success, Support, and Sales to translate feedback into action
- Support Product Delivery & Quality
- Assist with testing (QA), validation, and rollout readiness
- Help identify risks early (compliance, workflow, usability, edge cases)
- Coordinate cross-functional input so features land smoothly and correctly
- Data + Feedback → Continuous Improvement
- Track customer feedback, usage patterns, and support ticket trends
- Help define success metrics (adoption, drop-off points, customer outcomes)
- Identify friction points and propose improvements backed by evidence
- Launch & Enablement
- Support feature rollouts with release notes, internal enablement, and customer messaging
- Help ensure internal teams understand what’s changing and how to support customers
- Gather post-launch feedback and recommend improvement
What You’re Likely to Work On
This role can touch multiple areas depending on priorities, including:
- FinTech experiences (payments, gamification, compliance workflows, financial operations)
- Workforce workflows (HR products, employee engagement and management)
- Reporting, dashboards, and insights
- AI-driven experiences and automation
- Customer onboarding and product adoption improvements
What We’re Looking For
- Highly organized with strong follow-through (you track progress and close loops)
- Comfortable working with engineering teams and pushing for clarity
- Able to write clear product requirements and documentation
- Proactive and not afraid to ask questions or surface issues early
- Excited to work across time zones with globally distributed teams
- Customer-oriented and willing to do discovery directly with users, product training and validation
- Analytical — you can turn messy inputs into structured insights
Experience That Helps (not all required):
- 0–2 years in product, operations, consulting, analytics, customer success, fintech, or SaaS
- Familiarity with Jira, Confluence, Figma, Google Sheets
- Strong communication and writing skills (clear docs, summaries, requirements)
- Bonus: SQL, analytics tools, payments/compliance exposure, or startup experience
Why Lumber?
- Be part of a fast-growing startup modernizing one of the world’s most essential industries.
- Endless opportunities for growth. If you want to take your career to the next level, this is the place to be.
- Work with a passionate, mission-driven team.
- A culture that values learning, ownership, and getting sh*t done (the right way).
- 100% remote flexibility with a supportive, collaborative team.
How to Apply?
So, if you are the ONE and wondering how to be part of our Rocketship, quit scrolling and apply!
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