
Unbound is a nonprofit organization that walks in solidarity with the poor and marginalized of the world, accompanying families on their unique and self-directed paths out of poverty. Since 1981, the Kansas City-based organization has distributed more than $2 billion in aid and supported nearly 1 million children, youth and elders in Asia, Africa, and Latin America. Rated the highest child sponsorship charity in the United States, more than 92 percent of Unbound's expenses go toward program support. Learn more about our work at unbound.org.

Unbound is a nonprofit organization that walks in solidarity with the poor and marginalized of the world, accompanying families on their unique and self-directed paths out of poverty. Since 1981, the Kansas City-based organization has distributed more than $2 billion in aid and supported nearly 1 million children, youth and elders in Asia, Africa, and Latin America. Rated the highest child sponsorship charity in the United States, more than 92 percent of Unbound's expenses go toward program support. Learn more about our work at unbound.org.
Founded: 1981
Type: International nonprofit (charity)
Headquarters: Kansas City, Kansas
Annual program spending (2024): 91.1% of expenses toward program support
Reach: Supports children, youth, elders & families in Latin America, Asia, and Africa
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Poverty alleviation and international development focused on individual and community-level empowerment.
1981
Nonprofit / Charity
“Receives funding from individual sponsors, corporate partners, and program-level grants; operates as a charity/nonprofit rather than a venture-backed entity.”
The Junior Network Analyst is responsible for providing Windows, Macintosh, and all network support for Unbound, as a member of the Technology Services (TS) Infrastructure Team. The emphasis of the Network Analyst role is in supporting and troubleshooting all these systems, primarily at the users’ desks. This work is primarily focused in the Kansas City office but also includes some support of the Unbound remote offices located in the developing nations where Unbound’s program is operating. This person will be responsible for supporting and troubleshooting information technology (IT) solutions to address complex business issues. This person will be able to thrive in a highly collaborative workplace and actively engage in all aspects of technology-related processes and solutions. The ideal candidate will possess some understanding of servers, networking, and information security. Must be a team player with a strong customer service mentality and be able to solve problems effectively working alone or with fellow team members.
Who We Are
Unbound is an international nonprofit based in Kansas City, Kansas, and founded by lay Catholics grounded in the Gospel call to put the needs of the marginalized and vulnerable first.
Our mission is to support families and communities worldwide on their self-directed paths out of poverty.
Our vision is to build a world free from poverty where all people have access to resources, community support and the ability to make decisions that improve their lives and uphold human dignity.
Unbound offers a practical way for sponsors, donors and volunteers to make a personal and direct impact as partners in our global community. Through walking with a child and family, youth, elder or community on their path out of poverty, our supporters have an opportunity to expand their worldviews and be part of creative solutions to poverty.
Essential Duties and Responsibilities: include the following. Other duties may be assigned.
Personal Characteristics & Competencies – To perform the job successfully, an individual should demonstrate the following competencies and skills.
Qualifications and Experience: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Physical Abilities: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions.
Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job; reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
Supports and troubleshoots both the infrastructure of the network and individual user equipment – in the context of both Windows and Macintosh computers
Provides first-tier Help Desk support, most frequently including, but not limited to: end-user hardware/ software support; basic
Active Directory user changes
Assisting new users with new logons or computer setup, basic training
Assist in troubleshooting application problems as they relate to the network or security
Assist in maintaining and documenting hardware inventory and software licensing inventory
Rotating and verifying offsite backup tapes inventory
Knowledge of some or all of Unbound’s technology stack is preferred: