Junior IT Support / Service Desk Technician (m/f/d) | ARX Robotics · Teeming.ai
ARX Robotics
Enhance. Multiply. Protect.
ARX Robotics develops new defense capabilities for European armed forces. At the core is the proprietary ARX Mithra OS, which transforms both new and legacy platforms…
Enhance. Multiply. Protect.
ARX Robotics develops new defense capabilities for European armed forces. At the core is the proprietary ARX Mithra OS, which transforms both new and legacy platforms…
Product: Autonomous unmanned ground systems and Mithra OS (AI-native operating system)
Founded: 2022 (idea born 2021)
Notable funding: €9M seed led by NATO Innovation Fund (June 2024)
Employee count: 144
Company Overview
Problem Domain
Defense autonomy and retrofit modernization for legacy military platforms; production and scaling of intelligent ground systems for European security needs.
Founded
2022
Industry
Defense / Robotics
Funding Track Record
Seed- June 2024
€9 million
Participation from Project A Ventures and Discovery Ventures
Investor Signal
“Backed by institutional and strategic investors including NATO Innovation Fund, Project A Ventures, Discovery Ventures”
Founders
What we do
Join the Team
Junior IT Support / Service Desk Technician (m/f/d)
HybridMunich, Bavaria, DE
Hybrid • Munich, Bavaria, DE
About the Role
We are seeking a motivated Junior IT Support Technician to provide first-level technical support to internal users. This role requires troubleshooting skills across operating systems, hardware, and enterprise tools. The position is primarily on-site, supporting office users directly, with a hybrid model being possible.
Your Responsibilities
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Provide first-level IT support (in person and remote)
Troubleshoot basic hardware and software issues
Support Windows and macOS environments
Assist with basic Linux tasks (user level)
Create, update, and manage tickets in Jira Service Management
Install and configure laptops, desktops, and printers
Support Microsoft 365 applications
Manage user accounts (Active Directory / Entra ID / Okta)
Assist with onboarding and offboarding (device setup, account creation)
Familiarity with ticketing systems (Jira preferred)
Basic understanding of Microsoft 365
Basic understanding of Google Workspace
Language (English)
Willingness to learn and grow in IT
Nice to Have
Basic Linux knowledge
ITIL Foundation
Experience with hardware troubleshooting
Basic scripting knowledge
Benefits and Perks
Competitive salary and benefits package
Opportunity to work with a highly innovative, international, and dynamic team
Room for professional growth and development
Participation in the company's success, with access to regular events, knowledge exchange and meetups
About Us
ARX is a dual-use technology company that specializes in developing autonomous unmanned systems and sensors for the European defence sector. Our dual-use unmanned ground systems and sensors assist NATO Armies and civilian first responders in tackling their most challenging problems by providing them with training and information to make better decisions and take effective actions in life-or-death situations.
As our team continues to expand rapidly, we are seeking motivated candidates who are excited to work in a highly energetic, creative, and innovative team dedicated to developing autonomous systems for challenging environments. We operate in a dynamic sector where collaboration, sharing innovative ideas, and developing novel problem-solving strategies are ingrained in our work culture.
If you are passionate about overcoming challenges that have a real impact on the security of our democracies, apply here to join ARX and help shape the future of dual-use technology!
ARX is an equal-opportunity employer, and we encourage candidates from all backgrounds to apply.
You can find ARX Robotics Applicant Privacy Policy here.
