ALTIMI

Altimi is a technology partner with over 20 years of experience delivering international projects for companies primarily in Western European markets. They specialize in Product & Application Engineering, DevOps, Cloud Security & Managed Services, and AI & Data Enablement. Altimi leverages its expertise, flexible collaboration models, and access to tech talent from Central Europe, particularly Poland, to help businesses accelerate their projects. They emphasize ISO-certified delivery methodologies, a strong network of tech experts, and cost optimization, claiming a 30%-40% reduction in delivery costs. Altimi works with clients through various models including Managed Teams & Services, Team Augmentation, and Consulting for digital transformation and modernization.

AICloudData EngineeringDevOpsIT ServicesManaged ServicesSoftware DevelopmentTeam Augmentationaltimi.com

ALTIMI

AICloudData EngineeringDevOpsIT ServicesManaged ServicesSoftware DevelopmentTeam Augmentationaltimi.com

HQWrocław, PL

Team Size66

Open Jobs23

Total Funding-

Latest FundraiseUnknown

Join the Team

Junior IT Specialist

HybridWrocław, Dolnośląskie, PL

Hybrid • Wrocław, Dolnośląskie, PL

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Backend Developer

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Internship • Berlin, DE

About Altimi Altimi is a technology acceleration partner with impressive experience spanning over 20 years, specializing in the successful delivery of software development projects for international customers. We are based in Poland. Our main area of operation is the DACH region and Scandinavia, where we are known for providing top-notch software development services. Our primary focus are managed services for companies seeking to accelerate growth, solve complex tech problems, build MVP/POC and/or modify legacy infrastructures. The main area of competence include Product & Application Engineering, DevOps, Cloud Security & Managed Services and AI & Data Enablement.

Responsibilities

Supporting the Help Desk team in the daily handling of requests,
Solving basic technical issues and escalating more complex cases,
Handling tickets in a ticketing system and ensuring proper documentation,
Assisting with software and license management (records and updates),
Creating and updating user documentation and IT instructions,
Communicating and cooperating with all company departments as part of ongoing IT support,
Cooperating with the HR Department to efficiently support onboarding and offboarding processes (preparing equipment and system access).

Requirements

Very good knowledge of English,
Very well-developed communication and interpersonal skills,
Basic knowledge of IT, Windows operating systems, Office 365,
Ability to work with ticketing systems,
Ability to solve IT-related problems
Willingness to learn and develop new skills,
Availability to work in Wrocław,
Availability for on-call support when required

Nice To Have

Student or graduate of an IT-related field,
Jira administration skills
Basic knowledge of Linux and MacOS systems

We Offer

Opportunity to gain first practical experience in IT Help Desk within a business environment,
Work in a team that is willing to share knowledge and support the development of new team members,
Onboarding and ongoing support at work,
Opportunity to develop technical skills (including ticketing systems, Office 365, software and access management).
Benefit system, including MultiSport card, LuxMed medical package, Allianz group insurance
Flexible working hours and remote work options.