Relay is fundamentally reshaping how goods move in an online era. Backed by Europe’s largest-ever logistics Series A ($35M), led by deep-tech investors Plural (whose portfolio spans fusion energy and space exploration), Relay is scaling faster than 99.98% of venture-backed startups. We're assembling the most talent-dense team the logistics industry has ever seen
Relay’s Mission is to free commerce from friction. Today, high delivery costs act as a hidden tax on e-commerce, quietly shaping what can be sold online and limiting who can participate. We envision a world where more goods move more freely between more people, making the online shopping experience seamless and accessible to everyone.
THE TEAM
- ~110 people, more than half in engineering, product and data
- 45+ advanced degrees across computer science, mathematics and operations research
- Thousands of data points captured, calculated, analysed and predicted for every single parcel we handle
- An intellectually vibrant culture of first‑principles thinking, tight feedback loops and relentless experimentation
The Opportunity
This is a hands-on, high-ownership role focused on one thing: making Relay’s internal technology secure, reliable, and scalable.
As Internal IT & Systems Lead, you’ll take end-to-end responsibility for device management, onboarding/offboarding logistics, internal tools, and frontline technical support. You’ll implement and run an MDM system, maintain a complete asset register and insurance coverage, enforce security best practices (including 2FA), and support ongoing compliance requirements through tools like Vanta.
You’ll be the single owner of internal technical services - reducing ad-hoc requests, improving documentation and processes, and ensuring every employee has the tools and support they need to work efficiently as the company scales.
Who Will Thrive in This Role
- Have strong experience in IT operations, internal systems, or workplace technology
- Can confidently implement and manage MDM and device compliance
- Are highly organised and enjoy owning asset tracking, logistics, and documentation
- Take security seriously and can drive 2FA, training, and compliance controls
- Are comfortable administering Slack, Notion, and Google Workspace at scale
- Can respond fast to technical blockers and resolve access/authentication issues
- Take pride in building reliable systems and reducing repeat problems through process improvement
This role suits someone who is proactive, detail-driven, and motivated by ownership - someone who keeps internal tech running smoothly and raises standards as the business grows.
Who Thrives at Relay?
Relay is an equal-opportunity employer committed to diversity, inclusion, and fostering a workplace where everyone thrives.
