Tridiagonal.ai

Tridiagonal.AI is the AI innovation arm of Tridiagonal Group, leveraging nearly two decades of experience in the process industry. Incubated at the National Chemical Laboratory (NCL), Pune, it…

Agentic AIAI/MLData ScienceDigital TransformationIndustrial AIManufacturingOil & GasProcess Optimizationtridiagonal.ai

Tridiagonal.ai

Tridiagonal.AI is the AI innovation arm of Tridiagonal Group, leveraging nearly two decades of experience in the process industry. Incubated at the National Chemical Laboratory (NCL), Pune, it…

Agentic AIAI/MLData ScienceDigital TransformationIndustrial AIManufacturingOil & GasProcess Optimizationtridiagonal.ai

HQPune, IN

Team Size117

Open Jobs2

Total Funding-

Latest FundraiseUnknown

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IT Support Officer

RemoteAU

Remote • AU

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This is a part-time remote role for an IT Support Officer. The IT Support Officer will provide technical assistance, troubleshoot issues, support desktop computers, and manage printer-related tasks. They will work closely with team members to ensure all IT operations run smoothly and efficiently, addressing any technical concerns promptly and professionally.

Proficiency in Technical Support and Troubleshooting to resolve software and hardware issues.
Strong understanding of Information Technology fundamentals and industry standards.
Experience with installation, maintenance, and troubleshooting of Desktop Computers.
Knowledge of Printer Support, including configuration and issue resolution.
Excellent problem-solving and communication skills.
Ability to work independently while adhering to deadlines and remote collaboration protocols.
Familiarity with remote support tools and IT ticketing systems is a plus.
Relevant certifications such as CompTIA A+ or similar are highly desirable.