About Alta Ares Alta Ares is a deeptech startup founded in 2024, building real-time AI for defense operations — ISR, C-UAS, and autonomous systems. Our clients are NATO-aligned militaries and defence institutions, with regular deployments during live exercises and operational demonstrations. We raised €2M seed in May 2025, 50M in June 2026, and are expanding fast.

Our product suite includes:

• Real-time AI ISR module deployable on drones and tactical platforms
• Counter-UAS solution enabling autonomous drone takeover in GNSS-denied environments
• Full-stack MLOps platform for training & deploying military-grade AI models
• Data fusion and trajectory prediction

Role & Mission As IT Support Engineer, you will be Alta Ares' go-to person for all internal IT operations — from provisioning laptops and creating email accounts to managing access rights and supporting employees across international offices. You will ensure that a fast-moving, security-conscious team always has the tools, access, and support it needs to operate at full speed.

This is a hands-on, high-ownership role. You will build and maintain the internal IT infrastructure from a relatively early stage, establish robust processes for a company scaling rapidly, and work in close coordination on security and access policies.

Candidate Profile

Experience

• 3–6 years of experience in IT support, workplace IT, or systems administration
• Proven hands-on experience managing Google Workspace administration (user management, groups, licences, security settings)
• Experience managing SaaS tool stacks in a startup or scale-up environment (Slack, Notion, and equivalent)
• Solid understanding of IT asset management: procurement, inventory, configuration, and lifecycle tracking
• Experience owning onboarding/offboarding IT processes end-to-end
• Exposure to IAM principles, MDM solutions (Jamf, Intune, or equivalent), and endpoint security is a strong plus
• Experience in a defence, dual-use, or security-sensitive organisation is appreciated

Skills & Qualities

• Rigorous and methodical — you maintain clean records, follow processes, and never leave a loose end
• Proactive and service-minded: you anticipate IT needs before they become problems
• Responsive and reliable — employees trust that their issues will be resolved quickly and professionally
• Comfortable working autonomously in a lean environment with broad scope
• Discreet and trustworthy — you handle access to sensitive systems and confidential data as a matter of course
• Strong communicator: able to explain technical concepts clearly to non-technical employees
• Fluent in French and English