Ergo are seeking an IT Support Engineer for a permanent position in Dublin city centre. Working in a high-performance desktop trading environment you will provide technical support to M365 users , IT Infrastructure and internal applications. This is a varied role which includes Desktop Builds, hands-on Comms Room duties, Application Support and Systems Administration.

Candidates should be able to disassemble desktop PCs and replace / upgrade components. You should also have extensive experience working in a Comms Room ( racking, server backups, cabling ).

This is an onsite role with excellent learning opportunities. You should be open to a rotating shift of 9 AM - 5 PM and 6.30 AM - 3 PM.

What will you do?

• Troubleshoot and resolve desktop and server problems upgrading and replacing desktop components
• Diagnose and solve hardware and software incidents and problems

What experience do you need?

• Previous experience in a similar role - Systems Administrator, IT Engineer, Systems Engineer etc.
• COMMS Room experience
• IT Hardware including laptop builds
• Microsoft (Office) 365 Administration
• High availability technologies including UPS and RAID
• Scripting experience is required (PowerShell / SQL)
• IT qualifications desirable (MCP, ITIL, MCSA, CompTIA A+ N+ MTA)

Apply today for more info.