The Role: What to expect We are a highly motivated team with a strong cybersecurity mentality, committed to following industry standards and best practices and leveraging state-of-the-art technologies to ensure the highest levels of security and compliance. In this role, you will be responsible for managing our network infrastructure, overseeing license lifecycle management, and administering Microsoft O365 tools. You will also ensure effective SharePoint storage management and data lifecycle governance, supporting our commitment to reliability, security, and operational excellence.

Role Responsibilities: What you will do Network Management

• Administer, monitor, and optimize the company’s network infrastructure (LAN/WAN, VPN, firewalls, switches, wireless).
• Ensure network reliability, performance, and security.
• Troubleshoot and resolve network issues, escalating as needed.
• Maintain network documentation, diagrams, and inventory.

License Lifecycle Management

• Oversee the procurement, assignment, renewal, and retirement of software licenses.
• Track license usage and compliance, ensuring cost-effective allocation.
• Liaise with vendors for license renewals and audits.

Microsoft O365 Administration

• Manage and support all aspects of the Microsoft O365 environment (Exchange, Teams, SharePoint, OneDrive, etc.).
• Implement andmaintainsecurity policies, user access controls, and compliance settings.
• Provide technical support and training to end-users on O365 tools.

SharePoint & Data Lifecycle Management

• Review andoptimizeSharePoint storage usage.
• Define and enforce data retention, archiving, and deletion policies.
• Ensure compliance with data lifecycle management standards and regulations.

IT Operations & Support

• Provide Tier 2/3 support for IT incidents and service requests.
• Collaborate with other IT and business teams to deliver reliable IT services.

Continuous Improvement

• Identify opportunities to automate and streamline IT processes.
• Stay current with technology trends and recommend improvements.

Role Requirements: What you need to succeed

• Bachelor’s degree in Information Technology, Computer Science, or related field.
• 4 - 5 years of experience in IT administration, with a focus on network management, Microsoft O365, and Azure.
• Hands-on experience with license lifecycle management.

Why idealworks

• At idealworks, you will find an international working environment and become part of an experienced, open team where mutual trust counts. You will feel at home from the very first second!
• Experience a first-hand start-up feeling and flat hierarchies with varied and responsible tasks that you work on independently.
• Look forward to hybrid working model with 30 vacation days per year and various opportunities to balance your free time, family and job.
• For your commitment to helping us achieve our mission, you will not only be rewarded with appreciation, but also with above-average pay including a bonus scheme and an annual personal development budget.

About Us As a forward-thinking deep tech company, idealworks has been enabling the future of logistics and industrial automation since November 2020. Its flexible, scalable robotics ecosystem, featuring the intelligent automation platform AnyFleet for seamless mobile robot integration, the CE-certified autonomous mobile robot (AMR) iw.hub, the simulation technology iw.sim, and the advanced robotics operating system iw.os, is reshaping intralogistics processes for companies globally. Emerging from its roots as a BMW Group spinoff, idealworks is committed to driving efficiency and operational optimization in a rapidly evolving automation landscape.