Location: Dublin city
Job Type: Contract (Twelve Months initially)
Work Type: Full-time
Role Type: Field based
Overview of Role
Our client is seeking IT Field Engineer to support client sites in Dublin. You will be part of an exciting new roll-out project. The IT Field Engineer will be based out of HQ in Dublin city. This role involves installation, configuration, and support of IT hardware, software, and network systems.
Role & Responsibilities:
- Install PCs and laptops, configure IP details, deploy correct images, and join systems to the domain.
- Support and configure Virtual Desktop Environments using VMware.
- Set up smart devices (iOS & Android).
- Provide support for digital radio mobile and associated antenna systems.
- Support Control Room systems and services, including CCTV.
- Configure and support desk-based telephony systems i.e. Avaya/Cisco
- Perform network patching and support activities.
- Install and maintain networked printers and scanners.
Produce technical documentation and knowledge base articles.
Skills, Qualifications & Experience
- Minimum 4 years' experience in a similar Field Support Engineer role ideally.
- Proficient in Virtualisation technologies, especially VMware.
- Strong knowledge of Windows Server environments, including Active Directory and Exchange.
- Experience with networking hardware and protocols - Cisco, HP, ARUBA.
- Ability to support diverse hardware and software systems.
- Full clean driving license and own transport required.
- Fluent in English language communication.
Preferred Experience:
- Proven record in IT field support with hardware and software installations and configurations.
- Experience working in multi-site environments supporting end-users across various locations.
Education & Certifications:
- IT Qualification i.e. Cert/Diploma/Degree or a Professional IT Certification
- Relevant IT Certifications in Virtualisation, Networking, or Windows Server environments preferred (not mandatory but advantageous).
Visa:
Irish/EU Citizen or Stamp 4 Visa holder.
About Us
As Ireland's largest IT Solutions Provider with a growing global footprint, ergo offers deep expertise across managed IT & hardware services, cloud, applications & software services, IT resourcing, and modern work solutions. Our recent technology awards reflect our commitment to delivering industry-leading IT solutions, highlighting our team's dedication and expertise.
