What's On Your Plate

• Configure, administer, automate, and enhance enterprise systems
• Lead or support implementations of new technologies aligned with business goals
• Translate business needs into clear business and technical requirements using Agile methodology
• Collaborate closely with developers to deliver highquality solutions
• Plan and support testing efforts, including execution and defect tracking
• Create and maintain system documentation, specifications, and process flows
• Diagnose system issues and provide thoughtful, customerfocused solutions
• Manage vendor relationships for supported systems
• Provide Tier 2 support for assigned applications

Your Recipe for Success

• Bachelor's degree (or higher) in Computer Science, Information Technology, or a related business field; or equivalent work experience
• 2-5 years of experience in IT, business analysis, or systems analysis
• Strong knowledge of software development methodologies and requirements gathering
• Experience with systems documentation and process modeling
• Proficiency with Microsoft products

Why You'll Love Your Job As our founder Kent Taylor said, "We're a people-first company that just happens to serve steaks." We believe in taking care of the whole Roadie: from professional development opportunities to a robust benefits package. Our culture is just one reason why many of our leaders started as servers, managers, and line cooks, and have grown Legendary careers with us. Here's a taste of what we offer:

• Best-in-class benefits including medical, dental, vision, and 100% paid maternity leave
• Generous time off including vacation, parental, donor, and bereavement leave
• Wellness perks like on-site personal trainers, massages, a full gym, and a registered nurse
• Convenience services like car detailing, dry cleaning, and even spray tans
• Financial support with 401(k), tuition reimbursement, stock units, and holiday bonuses
• Delicious perks from Willie's Joynt-our full-service café serving up legendary meals

Support Center employees who meet benefit eligibility receive a comprehensive total rewards package starting the first day of the month after 31 days of employment.

This job description includes essential functions and basic duties and is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as appropriate. This document is not a contract of employment, and the Company reserves the right to change this job description and/or assign tasks for the employee to perform, as the Company may deem appropriate.

We are proud to be an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, gender, pregnancy, gender identity, disability, veteran status, sexual orientation, citizenship, national origin, or any other legally-protected status. We encourage and welcome all applicants to apply.

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