
We are an AI-powered consumer intelligence firm, utilising cutting-edge market research methodologies to provide real-time consumer insights. Our "Qual at Scale" capability revolutionises market research. With BoltChatAI, our AI-powered platform, we can capture and analyse qualitative data on a massive scale, in multiple countries and different languages, revealing insights that were previously unimaginable. We delve deeper into the consumer psyche, uncovering detailed motivations and preferences at unprecedented speeds and volumes. This unique capability helps brands quickly and accurately align with consumer needs, setting new standards for market responsiveness and strategic depth.

We are an AI-powered consumer intelligence firm, utilising cutting-edge market research methodologies to provide real-time consumer insights. Our "Qual at Scale" capability revolutionises market research. With BoltChatAI, our AI-powered platform, we can capture and analyse qualitative data on a massive scale, in multiple countries and different languages, revealing insights that were previously unimaginable. We delve deeper into the consumer psyche, uncovering detailed motivations and preferences at unprecedented speeds and volumes. This unique capability helps brands quickly and accurately align with consumer needs, setting new standards for market responsiveness and strategic depth.
What they do: AI-powered consumer intelligence and market research (BoltChatAI) offering qualitative insights at scale
Headquarters / founding location: London, England, United Kingdom
Founders: Baybars Umur; Ester Marchetti; Fezal Yurdakul; Kerem Turgay; Melek Ozsoy
Latest disclosed funding: Seed round announced Aug 1, 2023
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Market research / consumer intelligence — automating and scaling qualitative insights
Business Intelligence Platforms
Latest disclosed round per records
Listed investor on a 2022 seed round
“212 listed as an investor on Crunchbase”
Location: Hybrid (Istanbul Office)
Type: Hands-on individual contributor (no people management)
Salary: Competitive
About Us We are an AI-powered consumer intelligence firm, using cutting-edge market research methodologies to deliver real-time consumer insights to global clients. As a data-driven company, we take security and reliability seriously while operating in a fast-moving startup environment.
The Role We’re looking for a hands-on IT Administrator to own day-to-day IT operations and endpoint security across the company.
This role is ideal for someone early to mid in their IT career who enjoys working directly with users, administering Microsoft environments, and solving real problems . You will be the single internal owner of IT operations and practical security tasks, while coordinating with external security consultants where needed.
This is not a people-management role and not a GRC / audit-heavy position .
Responsibilities Microsoft 365 & Identity Administration (Core)
Administer Microsoft 365 and Azure Entra ID.
Own the full employee lifecycle: user and device creation, onboarding, role changes, and offboarding.
Endpoint Management & Security
Vulnerability Tracking & Security Coordination
Global IT Support
Requirements Must-Have
Nice-to-Have (Not Required)
You do not need deep knowledge of ISO, SOC2, or security frameworks — you’ll work with external specialists when needed.
Why Work at Bolt Insight?
Final Note Internally, this role will be the owner of day-to-day IT and endpoint security operations, ensuring our systems remain secure, reliable, and well-managed as we grow.
If you enjoy hands-on IT work, ownership, and learning in a startup environment — we’d love to hear from you.
Manage SSO and access control for SaaS tools:
Configure and maintain Enterprise Applications
Assign users and groups with the correct permissions
Ensure access is removed promptly during offboarding
Administer Exchange Online and Microsoft Teams (accounts, mailboxes, groups, shared mailboxes, Teams access).
Maintain clear documentation and runbooks for onboarding, offboarding, and standard IT processes.