IoT Engineer (Connected Services Hub) | Schneider Electric · Teeming.ai
Schneider Electric
Schneider Electric provides digital transformation in energy management and automation. Their digital transformation by integrating processes, energy technologies, connecting products, controls, and…
Schneider Electric provides digital transformation in energy management and automation. Their digital transformation by integrating processes, energy technologies, connecting products, controls, and…
Focus: Digital transformation in energy management and industrial automation (electrification, automation, digitalization)
Flagship platform: EcoStruxure (IoT-enabled interoperable architecture for energy and automation)
Scale: Approximately 160,000 employees and an ecosystem of ~1 million partners across 100+ countries
Origins: Founded from Schneider & Cie in 1836 (Adolphe and Joseph-Eugène Schneider)
Company Overview
Problem Domain
Energy management, industrial automation, and digitalization of infrastructure and buildings.
Founded
1836
Industry
Energy management and industrial automation
Funding Track Record
Total Funding: 1600000.00
Founders
What we do
Join the Team
IoT Engineer (Connected Services Hub)
On-SiteNovi Sad, Vojvodina, RS
On-Site • Novi Sad, Vojvodina, RS
Schneider Electric Hub | Connected Services Hub
IoT Engineer | Global Connected Services Hub (CSH) Execution Coordinator
Novi Sad, Serbia
The Digital Energy organization is currently building our EcoStruxure capabilities and looking for talent with a passion for helping Schneider Electric achieve its broader Digitization goals.
The Predictive Connected Service Hub is one of the pillars of Digital Services Execution and a key resource in delivering added value to our customers. It is a highly visible organization at the forefront of Schneider Electrics IIoT (Industrial Internet of Things) and Digitization initiatives. We are looking for talents who can combine their deep technical expertise and passion for customers, with the ability to leverage EcoStruxure Asset Advisor for Electrical Distribution, to improve the performance and reliability of our customers’ electrical systems.
The main mission is to implement a robust interface with countries, enhance our capabilities to deliver customer connection timely and at the right cost, as well as securing consistent value of the service with connectivity availability.
What will you do?
What qualifications will make you successful in this role?
What do we offer?
Private health insurance & life insurance.
24+ days of annual leave.
Hybrid working model (3 days office, 2 days WFH) & flexible working hours.
Financial, legal, and psychological assistance program.
Family policy – Parental leave & Care leave.
Lunch in our Hub with discounts.
Opportunity to buy Schneider Electric shares at a discounted price (WESOP program).
Let us learn about you! Apply today.
You must submit an online application to be considered for any position with us. This position will be posted until filled.
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Act as the interface with country and regional teams managing Site connections backlog execution.
Monitor connected sites with communication issues (e.g., gateways offline) and coordinate resolution with global CSH agents and local IoT engineers. Build a book of good practices.
Build and maintain the view of the Connected Services Hub "provisioning" backlog; align with the Projects and Services teams to anticipate future connections and define the Business Intelligence tools needed at central and country levels.
Reinforce playbooks and troubleshooting knowledge for CSH agents.
Own the transfer process from IoT engineers to CSH; build a strong interface and implement processes and gates to ensure proper handoff, data quality, gateway configuration, and network stability.
Support deployment and usage of the project execution tool (Handover Tool).
Document and coordinate resolution of CSH pain points related to IoT engineer data and data quality, including partial hand off packages and low-quality provisioning documentation; drive action plans to improve.
Provide support for Gateways for CSH agents.
Support resolution of EAA API communication issues.
Act as the cybersecurity referent for CSH.
Validate custom models created by global IoT engineers and ensure countries use the correct versions.
Create and maintain the global repository of custom models (CWP/EPC), ensuring data quality.
Education
: Engineering degree in Electronics and Communication, Electrical Automation, Computer Science, or related fields.
Experience
: 5–10 years in Automation, IoT, Networking, or Industrial Automation.
Strong technical support capabilities and experience working with international teams.
Familiarity with industrial protocols such as
Modbus, SNMP, IEC61850
.
Experience with
gateway/relay configurations
is an additional advantage.
Cybersecurity knowledge relevant to IoT environments.
Understanding of Schneider Electric’s digitization journey.
Experience working within
Salesforce (ADT + FDS)
.
Strong interpersonal skills and ability to influence senior technical colleagues.
Fluent English; additional languages are a plus.
Broad knowledge of Schneider Electric’s installed base and digital offers.
Mentorship opportunities with global experts across Schneider Electric.
Recognition culture through our StepUp platform & bonus system.
Career development in a world-leading sustainable multinational company.
A company culture that encourages performance and cooperation.
