About Velaris
We're Velaris, a UK-based tech scaleup revolutionizing Customer Success for B2B tech companies. Our SaaS platform, powered by advanced data analytics and productivity tools, helps you understand customer health, boost product adoption, cut churn, and uncover new revenue opportunities.
Velaris is growing fast!
We’re looking for an Intern - Operations Engineer to join our team. If you’re passionate about cloud systems, real-world incident management, and learning how production environments operate at scale, this role is for you.
What we’re looking for:
- Undergraduate or recent graduate in CS / IT / Engineering
- Basic understanding of AWS & Cloud concepts
- Familiarity with monitoring, SLAs, and incident management
- Strong analytical and problem-solving skills
- Good communication skills in English
What you will work on:
- Monitoring systems, applications, and cloud services
- Supporting incident tracking and troubleshooting
- Assisting with operational runbooks and documentation
- Analyzing operational metrics (SLAs, response times, etc.)
- Collaborating with Engineering, QA, and Support teams
- Participating in shift handovers and operational reviews
Nice to have:
- Basic scripting (Python / Bash)
- DevOps or SRE exposure
- Experience in 24/7 systems (projects count!)
What You’ll Gain
- Hands-on experience in real production systems
- Exposure to large-scale SaaS operations
- Mentorship from experienced engineers
- Potential full-time opportunity based on performance
Duration: 6 months (flexible)
Why Velaris?
- Best work Culture on the Island (We mean it!)
- Salary above market rate
- Work from anywhere
- Be a part of an International Team
- Monthly team events so we can have fun!
What you'll find while working at Velaris - the Velarian DNA
- Be bold and own it - Ideas inspire us, but action defines us. When we see a problem, we move to solve it. We collaborate, communicate, and are accountable for what we do individually and as a team.
- Never settle - We know there's always a better way. We ask why, we challenge our ideas, and we're not afraid to experiment because we believe there's always an opportunity to do better.
- Good vibes - We are naturally positive, we don't take ourselves too seriously and enjoy a good laugh, even at our expense. We don't complain about challenges, we look for solutions! Good vibes are the best medicine for tough times.
- Practice Karuna - We are empathetic but we don't stop there. We go beyond to help out our colleagues, customers, and stakeholders.
- We are better together - Above all we are a team. We strive to create an encouraging, motivational, and supportive environment.
