At boost.ai, we’re redefining how people interact with companies. As a Gartner Magic Quadrant Conversational AI Leader, we empower organizations around the world to deliver next-generation customer experiences through intelligent chat and voice automation.

Our Integrations team plays a crucial role in ensuring our platform integrates seamlessly with the systems our customers rely on. We are currently seeking an Integration Support Engineer to join our team. This is a great opportunity if you enjoy problem-solving, collaboration, and working at the intersection of technology, documentation, and customer impact.

What you’ll do

As part of the Integrations team, you’ll:

• Provide support for tickets and issues that are sent to the integrations team.

• Test new and existing integrations.

• Support the Integrations team development cycle by facilitating and improving communication, processes, and materials used in sprints.

• Write and improve documentation and other materials that allow customers, partners, and boost.ai employees to understand, configure, and build integrations.

• Gain an understanding of external systems to maximize the performance, benefits, and scoping of integrations.

• Suggest improvements to integrations and other areas of the boost.ai platform to raise the user experience for those interacting with boost.ai integrations and those building their own integrations with the platform.

• Interface with internal resources (and in rare cases, external) to understand development and maintenance needs, as well as acting as a subject matter expert for our integration suite.

• Support other non-developer initiatives that involve the Integrations team, such as marketplace listings, RFPs, etc.

What we are looking for

You’ll thrive in this role if you have:

• Advanced problem-solving and troubleshooting skills.

• Strong collaboration, communication and organizational skills.

• Experience in learning the functions and features of new software and systems.

• Basic understanding of JavaScript and Python.

• Familiarity with a variety of tools for document building.

Additionally,  we believe you will succeed in this role if you

• Are ambitious and structured with high work capacity.

• Are a good team player, but are also not afraid to undertake solo missions.

• Have the ability to clearly explain problems and requirements to both technical and non-technical people.

• Have a high level of personal commitment, flexibility, and efficiency.

What’s in it for you?

• The opportunity to play a crucial role that greatly influences the bottom line globally for one of the most exciting tech companies in the Nordics.

• The chance to join a fast-growing team on an exciting trajectory.

• Talented and extremely motivated colleagues in all departments.

Sounds good?

Please submit your application using the appropriate form - we’re looking forward to hearing from you and what you can bring to our company!

Please note:

• During the recruitment process, we interview the appropriate candidates quickly and continuously - until we find the right candidate. We recommend that you submit your application as soon as possible.

• The position requires being able to work on-premises in Stavanger or Oslo,  Norway.

About boost.ai

Boost.ai is the trusted leader in AI-powered customer experience solutions for regulated industries. Built for security, speed, and scale, the platform enables fast deployment, high-resolution rates, and full hybrid control through seamless orchestration of traditional NLU and LLMs. With over 600 live virtual agents, and more than 150 million automated conversations, boost.ai helps enterprises around the world resolve with confidence, automate at scale, and trust every conversation.

Proven performance and enterprise-grade reliability make boost.ai the partner of choice for leading brands across the Nordics, including DNB, Nordea, Storebrand, Trygg, Vipps MobilePay AS, Schibsted, Icelandair, and more. Boost.ai is recognized as a Leader in Gartner’s 2025 Magic QuadrantTM for Conversational AI Platforms. Learn more at boost.ai.

Our core values—trust, innovation, teamwork, and fun—are central to everything we do. Building a supportive environment that fuels our growth, ensuring collaboration and achieving our goals while having a fun and vibrant culture is important to us. These values provide a strong foundation that empowers our team to excel.

Our success is driven by a diverse and dedicated team. We are focused on helping every employee reach their full potential by fostering a culture of trust, responsibility, and equal opportunity for all.  It is our policy that all eligible persons shall have equal opportunity for employment and advancement in the company based on their ability, qualifications, and aptitude for the work. We welcome all qualified candidates to apply for this position regardless of gender, gender identity, religious beliefs, sexual orientation, age, or disability.