Who are we?

Hi! 👋 We are Ravelin! We're a fraud detection company using advanced machine learning and network analysis technology to solve big problems. Our goal is to make online transactions safer and help our clients feel confident serving their customers.

And we have fun in the meantime! We are a friendly bunch and pride ourselves in having a strong culture and adhering to our values of empathy, ambition, unity and integrity. We really value work/life balance and we embrace a flat hierarchy structure company-wide. Join us and you’ll learn fast about cutting-edge tech and work with some of the brightest and nicest people around - check out our Glassdoor reviews.

If this sounds like your cup of tea, we would love to hear from you! For more information check out our blog to see if you would like to help us prevent crime and protect the world's biggest online businesses.

The Role

This opportunity is for 12 months maternity cover, where we are looking for an Integration Engineer who has the experience to quickly pick up the core aspects of this role, and can actively start contributing soon after their onboarding.

Within our Integrations team, you will be working alongside a Project Manager on individual client integrations, understanding how to guide clients to ensure they get the best possible performance from Ravelin.

You will also be working closely with our internal data engineering, machine learning and fraud analysis teams, being a bridge between them and our clients.

Responsibilities

• Work directly with our clients to guide them through the integration process from start to finish, understand their payment flows, and highlight relevant product features.
• Proactively carry out regular data quality checks and data wrangling throughout the integration process.
• Stay ahead in client communications to manage expectations.
• Collaborate with our Data Scientists, Data Engineering and Product teams to decide on the most appropriate approach for the client, based on what the client is trying to achieve.
• Be a problem solver - getting a client integration across the line often requires getting two very different systems to work with each other.
• Document the working methods and specific integration details for each client in order to share knowledge internally.

Requirements

• Solid data analysis skills, especially familiarity with BigQuery/SQL.
• Being able to confidently interact with RESTful APIs, and experienced in explaining best practice usage to clients.
• Ability to build strong relationships with our clients, and within different parts of Ravelin, and to break down difficult concepts into easy language.
• Detail-oriented and tenacious to ensure the accuracy of the data that clients share with us.
• Self-motivated with high dependability.
• General understanding of web and server technologies, including HTTP and JSON.
• Strong documentation skills
• Experience with SDKs.

Nice to haves

• Familiarity with the command line and scripting (Bash, Python).
• Knowledge of the fraud or payments industry, along with a general understanding of web payment flows and the parties involved.

Benefits

*Job offers may be withdrawn if candidates do not meet our pre-employment checks: unspent criminal convictions, employment verification, and right to work.*