InfoSpoke Integrated Solutions LLP

Infospoke is a technology company established in India in 2018, focusing on empowering organizations through innovative automation and digital transformation. They provide a range of services…

Artificial IntelligenceAutomationBig DataCloud SolutionsData ManagementDigital TransformationMachine LearningRobotic Process Automationinfospoke.in

InfoSpoke Integrated Solutions LLP

Infospoke is a technology company established in India in 2018, focusing on empowering organizations through innovative automation and digital transformation. They provide a range of services…

Artificial IntelligenceAutomationBig DataCloud SolutionsData ManagementDigital TransformationMachine LearningRobotic Process Automationinfospoke.in

HQHyderābād, IN

Team Size43

Open JobsUnknown

Total Funding-

Latest FundraiseUnknown

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Information Technology Lead

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Hybrid • Jersey City, NJ, US

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Company Description

InfoSpoke Integrated Solutions LLP, established in 2018, is dedicated to enabling impactful transformations for clients, employees, and society. The organization specializes in driving efficiency and innovation through automation across the enterprise software life cycle. InfoSpoke addresses the challenges faced by businesses managing complex systems and processes, whether through proprietary hardware, customized enterprise software, or emerging technologies like cloud solutions and AI. Our focus is on providing tailored solutions that empower businesses to achieve sustainable and transformative growth.

Role Description

Team Leadership: Lead, mentor, and manage a distributed team of IT specialists, fostering a highly collaborative and customer-focused culture.

Infrastructure & Strategy: Design, own, and execute the roadmap for Cogniify’s internal IT infrastructure, including SaaS (Okta, G-Workspace), endpoint management (JAMF), and network services.

Project & Migration Management: Plan and lead complex IT projects, such as new software implementations, cloud service migrations, and infrastructure upgrades, ensuring minimal disruption.

Asset Management: Oversee the complete lifecycle of all IT assets (hardware and software), including procurement, provisioning, maintenance, and decommissioning.

Helpdesk & Support Oversight: Manage the IT helpdesk function, setting SLAs, tracking metrics, and acting as the final escalation point for the most complex technical issues.

Process Improvement: Proactively identify opportunities for automation, cost savings, and process improvements across the IT function.

Documentation: Create and maintain detailed technical documentation for IT processes, system configurations, and user-facing support guides.

What We’re Looking For

8-10 years of experience in IT operations, systems administration, or infrastructure management.

Proven leadership experience, with at least 2-3 years of managing or mentoring an IT team.

Expert-level knowledge of modern, cloud-first IT stacks: Okta, Google Workspace, JAMF, Jira, Confluence, Slack, and Zoom.

Strong project management skills with demonstrable experience leading IT migrations (e.g., platform-to-platform, data center, identity provider).

A "self-starter" mentality: You are proactive, take ownership, and can drive projects from conception to completion with minimal supervision.

Exceptional customer-centric attitude: A strong desire to help people, with patience and empathy for non-technical users.

Strategic thinker with advanced troubleshooting, problem-solving, and communication skills.

What We Offer

Work-life balance: 5-day work week with Saturdays and Sundays off.

Performance rewards: Bonus opportunities based on individual and team results.

Remote flexibility: Work from anywhere while supporting a global team.

How to Apply If you’re a proactive leader who’s passionate about building scalable systems, leading teams, and making technology work better for everyone, we’d love to hear from you