Institute of Management Professionals

Institute of Management Professionals (IMP) was established in 2014 as a leading training and development institute in the Gulf and MENA region. They focus on empowering individuals and organizations with high standards of education and training, utilizing the latest academic technologies and practical applications. IMP aims to be a success partner for those seeking excellence in a dynamic work environment. Their mission is to equip participants with essential business skills and knowledge to enhance productivity and competitiveness, integrating AI tools into their curriculum to support human resource growth, business expansion, and individual potential. Their vision is to be a leader in training and development, shaping the future of education through innovative teaching methods and cutting-edge technologies, with a commitment to quality and continuous improvement.

AI IntegrationArtificial IntelligenceBusiness SkillsData AnalysisDigital MarketingMENAProfessional DevelopmentTrainingimanagementpro.com

Institute of Management Professionals

AI IntegrationArtificial IntelligenceBusiness SkillsData AnalysisDigital MarketingMENAProfessional DevelopmentTrainingimanagementpro.com

HQGiza, EG

Team Size68

Open Jobs1

Total Funding-

Latest FundraiseUnknown

Join the Team

Information Technology Help Desk Technician

On-SiteGiza, Al Jizah, EG

On-Site • Giza, Al Jizah, EG

Location: Dokki

Role Summary:

Technical Support:

Respond to IT support requests via phone, email, or in person.
Diagnose and troubleshoot hardware, software, and network issues.
Provide step-by-step technical help, both written and verbal.

System Maintenance:

Perform routine maintenance and updates on computers, networks, and peripheral equipment.
Install and configure hardware and software as needed.
Ensure security software is up-to-date and functioning properly.

User Assistance:

Assist users with setting up and configuring new equipment and applications.
Educate users on IT policies, procedures, and best practices.
Develop and provide user training and documentation.

Issue Tracking and Resolution:

Log and document all support requests and resolutions.
Escalate issues to higher-level IT staff or external vendors when necessary.
Monitor and follow up on pending IT issues to ensure timely resolution.

Inventory Management:

Maintain inventory of IT equipment and software.
Track and manage software licenses and ensure compliance.

Network Support:

Assist in managing and troubleshooting local area networks (LANs), wide area networks (WANs), and wireless networks.
Support connectivity issues and resolve them promptly.

Customer Service:

Provide exceptional customer service and build strong relationships with end-users.
Maintain a high level of customer satisfaction through professional and courteous behavior.

Teeming tracks opportunities at over 24,000 AI startups, then works with you to find (and land) the one you'll love.

Software Engineer

InternshipNew York, US

Internship • New York, US

Backend Developer

ContractManchester, GB

Contract • Manchester, GB

Machine Learning Engineer

ContractRotterdam, NL

Contract • Rotterdam, NL

Software Engineer

InternshipHamburg, DE

Internship • Hamburg, DE

AI Researcher

Part-timeMunich, DE

Part-time • Munich, DE

Backend Developer

ContractSan Francisco, US

Contract • San Francisco, US