
We help businesses scale their technical teams on demand. Leveraging our extensive in-house expertise and AI-driven platform, we ensure businesses receive the high-quality talent they need with unmatched speed and efficiency. Our key solutions include: SupportGO: True on demand tech support for onsite and remote requirements. Our platform driven portal combines powerful software with quality technical support skills, enabling custom Service Level Agreements (SLAs), Help desk, Projects, 24/7 support and maintenance. www.supportwave.com/support-go SupportFLEX Flex your software Dev and IT Teams On Demand and Significantly Reduce Hiring Times, HR Overheads and Long-term Commitments. Leverage our AI matching technology to transform how you augment your tech teams with unparalleled speed and quality. www.supportwave.com/support-flex SupportDESK: Provides comprehensive IT helpdesk solutions, offering 24/7 remote support with fast response times, skilled technicians, and customisable service levels. www.supportwave.com/support-desk Our services include: On-demand IT support: Offering both remote and on-site services to address your business needs in real-time. 24/7 Help Desk Solutions: Shared or dedicated support desks to ensure seamless IT operations globally. Expert Teams: Dedicated teams to support and scale your software development teams and IT operations with flexibility and efficiency. We understand the importance of agility and speed in today’s business landscape. That's why our tech solutions are designed to empower your growth and transformation, ensuring you stay ahead in a rapidly evolving digital world. 👋🏻 Let’s help you take your business to the next level. Get in touch at www.supportwave.com. 🔗 Are you an IT Engineer or Developer? Sign up to offer your services https://www.supportwave.com/careers

We help businesses scale their technical teams on demand. Leveraging our extensive in-house expertise and AI-driven platform, we ensure businesses receive the high-quality talent they need with unmatched speed and efficiency. Our key solutions include: SupportGO: True on demand tech support for onsite and remote requirements. Our platform driven portal combines powerful software with quality technical support skills, enabling custom Service Level Agreements (SLAs), Help desk, Projects, 24/7 support and maintenance. www.supportwave.com/support-go SupportFLEX Flex your software Dev and IT Teams On Demand and Significantly Reduce Hiring Times, HR Overheads and Long-term Commitments. Leverage our AI matching technology to transform how you augment your tech teams with unparalleled speed and quality. www.supportwave.com/support-flex SupportDESK: Provides comprehensive IT helpdesk solutions, offering 24/7 remote support with fast response times, skilled technicians, and customisable service levels. www.supportwave.com/support-desk Our services include: On-demand IT support: Offering both remote and on-site services to address your business needs in real-time. 24/7 Help Desk Solutions: Shared or dedicated support desks to ensure seamless IT operations globally. Expert Teams: Dedicated teams to support and scale your software development teams and IT operations with flexibility and efficiency. We understand the importance of agility and speed in today’s business landscape. That's why our tech solutions are designed to empower your growth and transformation, ensuring you stay ahead in a rapidly evolving digital world. 👋🏻 Let’s help you take your business to the next level. Get in touch at www.supportwave.com. 🔗 Are you an IT Engineer or Developer? Sign up to offer your services https://www.supportwave.com/careers
What they do: AI-powered on‑demand tech talent and IT support platform (onsite, hybrid, remote)
Founded / rebrand: Founded 2019; rebranded from NerdApp to Supportwave in June 2023
Headcount (reported): Approximately 74 employees
Funding: Seed round ~€2M announced Aug 2, 2023
IT services, tech talent sourcing and on‑demand technical support for SMBs and enterprises
2019
IT Services and IT Consulting
≈€2M
Reported investors in the round include KM Capital, HTGF (High‑Tech Gründerfonds), Fuel Ventures and Big Sur Ventures.
“Investors include KM Capital, HTGF (High‑Tech Gründerfonds), Fuel Ventures and Big Sur Ventures”
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As an SOC 2 Auditor, you'll conduct audits in SOC 1/2, ISO 27001, and HIPAA, analyze IT controls, deliver key findings to management, and drive operational improvements. Lead client meetings, build relationships, and communicate effectively, all while enjoying remote flexibility and career growth opportunities, including a path to permanent role after 12 months.
Requirements
Preferred
This role is with a global trailblazer in security and compliance, trusted by over 1,200 organizations worldwide, delivering innovative solutions as a CPA firm, PCI QSA, and ISO 27001 Certification Body.