
Augment is the AI productivity platform for logistics. Its flagship product, Augie, is a freight-native AI teammate that works across phone, email, portals, and systems to automate and streamline the most complex logistics workflows—supporting brokers, shippers, and carriers from order to cash. Augment has raised $110M from Redpoint Ventures, 8VC, and leading logistics funds.

Augment is the AI productivity platform for logistics. Its flagship product, Augie, is a freight-native AI teammate that works across phone, email, portals, and systems to automate and streamline the most complex logistics workflows—supporting brokers, shippers, and carriers from order to cash. Augment has raised $110M from Redpoint Ventures, 8VC, and leading logistics funds.
What they do: AI productivity platform for logistics; flagship product Augie automates freight operations tasks
Founded / HQ: Launched 2024; San Francisco (per evidence)
Funding: Raised $110M total; $85M Series A led by Redpoint
Team size: Approximately 145 employees
Founder / CEO: Harish Abbott
| Company |
|---|
Freight/logistics operations automation
2024
Logistics / AI
$25M
Prior seed round referenced in evidence
$85M
Series A reported led by Redpoint with participation from 8VC, Shopify Ventures, Autotech Ventures and others
“Backed by prominent venture firms including Redpoint Ventures, 8VC, Shopify Ventures, and Autotech Ventures”
About Us Logistics is broken. Let’s fix it. We are a team of engineers, product designers, and customer champions applying the most transformative technology of our times, AI, to one of the largest industries in the world: logistics. Our mission is to streamline freight brokerage, carrier management, and 3PL operations through automation, freeing teams to focus on high-value strategic work.
We are looking for implementation experts with deep expertise in freight, logistics, and technology implementation to help scale our impact. If you're excited about managing a high-performing team and optimizing customer workflows with AI-driven solutions, we want to hear from you.
Overview As an Implementation Manager at Augment, you will serve as both a leader and an individual contributor, directly owning end-to-end customer onboarding while simultaneously coaching and developing a team of Customer Success Representatives (CSRs). Your objective will be to manage workflow go-lives through meticulous project planning and technical implementation—driving adoption, improving product satisfaction, and collaborating directly with B2B distribution organizations (e.g., distributors, wholesalers, and manufacturers) to integrate AI-driven automation into their operational workflows.
What You’ll Do
Experience
What We’re Looking For
Bonus Points For
Why Join Us?
About Augment At Augment, we set out to create a fully autonomous AI platform that streamlines operations and reclaims the human element in logistics. Our founders recognized a pattern: talented professionals were stuck handling manual data entry, phone calls, and repetitive tasks, instead of focusing on high-impact problem-solving and strategic decision-making.
That insight became our mission—to free logistics professionals from busywork so they can focus on what truly drives business growth. Augment isn’t just about efficiency; it’s about transforming an entire industry by empowering teams with AI-driven solutions that make logistics smarter, faster, and more adaptive.
Join us on this journey!
Augment is an Equal Opportunity Employer and values diversity at our company. We consider all qualified applicants without regard to race, color, religion, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, disability, or any other legally protected status. Augment complies with federal, state, and local laws regarding equal employment opportunity and reasonable accommodation. If you need assistance or an accommodation during the application or interview process, please contact your recruiter. We also consider qualified applicants with arrest and conviction records in accordance with applicable federal, state and local fair-chance / ban-the-box laws (for example, but not limited to, the California Fair Chance Act).