• Provide technical and application support on HVAC products to improve and increase the knowledge and specification of METUS Products.
• Counsel Business Unit Sales, Engineering staff, and HVAC professional community on how to resolve complex application issues.
• Validate user-reported product application bugs (e.g. confirming reported variance in MPro and Diamond System Builder (DSB) selection tools)
• Respond to and resolve customer inquiries received through our feedback platforms, ensuring prompt and professional communication.
• Collaborate with MPro and DSB teams by advising them on new application rules or considerations that could impact system configuration or selection and sharing feedback on common issues or areas of improvement in MPro and DSB selection tools.
• Utilize METUS continuous improvement methodologies to improve processes and create value for our customers.
• Review and as appropriate create technical documentation including, but not limited to, application notes, installation manuals, operations manuals, schematic drawings, submittals, engineering data, and white papers.
• Draft application notes for topics requiring guidance beyond that which are contained within the factory manuals.
• Draft application guides for specialty METUS products such as QAHV, LEV Kit, Smart Multi, ecodan, ecodanPro, CAHV, etc.
• Draft, update, and maintain Applications training materials and content.
• Collaborate with business stakeholders to understand requirements, set priorities, and ensure solutions meet organizational goals.
• Coordinate with Field Service, Warranty, Quality, and Sales to provide feedback to Product Management regarding needs shown in the field for new products or enhancements of existing products.
• Support Product Management in field trials and data monitoring.
• Create and maintain guide specifications for all new products and integrate them into the automated guide spec tool as well as MPro and DSB.
• Work with Product Management, Marketing, External Utility Groups, Vertical Markets, IGR, and the others in a cross functional capacity
• This is a remote position with a specific schedule set by the manager in alignment with team need.
• Ability to travel 30% for various Company meetings and training both domestically and possibly Internationally.
• Other Duties as assigned.

Education And Experience

• Bachelor degree in Mechanical Engineering, or equivalent work experience required.
• 3+ years HVAC industry experience.
• Experience in designing Variable Refrigerant Flow (VRF) systems, required.
• Experience with Lean principles or continuous improvement, preferred.
• Proficient computer skills including Microsoft Office Suite.
• Experience with AutoCAD, Revit, Bluebeam and/or other digital drawing tools, a plus.
• Exceptional written and verbal communication skills, with the ability to convey complex information clearly and effectively to diverse audiences.
• Ability to translate complex thoughts and ideas and communicate them in an easy-to-understand way.
• Strong analytical and problem-solving skills.
• Ability to adapt quickly to changes in goals and objectives.
• Exceptional organizational skills with the ability to manage and prioritize.
• Team player demonstrating METUS core values including a desire to win together, deliver excellence, drive sustainability, focus on execution, and learn continuously.

The base pay range for this position at commencement of employment is expected to be between $85,600 and $117,700 per year, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience.

The total compensation package for this position may also include other elements, including target bonus plans and discretionary awards. Subject to the terms and conditions of the applicable plans then in effect, eligible employees may enroll in a 401(k) plan, as well as participate in Company-sponsored medical, dental, vision, and basic life insurance plans for the employee and the employee's eligible dependents. Employees will also receive 80 hours of vacation per year, 56 hours of paid sick leave annually, and 13 paid holidays throughout the calendar year, depending on hire date. Employees may also take up to 12 weeks of paid or unpaid **parental/disability/emergency/etc.**leave, if eligible.

About Mitsubishi Electric Trane Hvac Us Formed in 2018, Mitsubishi Electric Trane HVAC US (METUS) is a leading provider of ductless and VRF systems in the United States and Latin America. A 50 percent - 50 percent joint venture between Ingersoll Rand plc and Mitsubishi Electric US, Inc., the company provides innovative products, systems and solutions capable of cooling and heating any application from a home to a large commercial building. METUS is a leading marketer of Zoned Comfort Solutions and Variable Refrigerant Flow (VRF) air-conditioning and heating technology. Systems sold by the joint venture include a wide variety of technologically advanced products designed to deliver superior efficiency, comfort and control.

The family of brands supported by METUS includes: Mitsubishi Electric Cooling & Heating, Trane / Mitsubishi Electric and American Standard Heating & Air Conditioning Mitsubishi Electric. More information is available at www.metahvac.com . We offer an excellent compensation and benefits package including 401(K).

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. We are an equal employment opportunity employer. All employment decisions are made without regard to race, color, religion, sex, pregnancy, breastfeeding or related medical condition, national origin, ancestry, citizenship, age, marital status, sexual orientation, gender identity, gender expression, domestic partnership, physical disability, mental disability, medical condition, genetic characteristic or information, military or veteran status or other legally protected status (except when one of these criteria is a legally permissible bona fide occupational qualification). The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the Company, or (c) consistent with the Company's legal duty to furnish information.

To view the EEO is The Law Poster and the supplement, please click here or visit https://www.eeoc.gov/know-your-rights-workplace-discrimination-illegal.

Applicants with a disability who need assistance with the application process may contact Human Resources by email at employment@meus.mea.com or by calling 714.229.3813.

PDN-a0a089db-cae2-4cc3-a107-79705474e5b0