
WIZ.AI is a leading Generative AI solution provider in Southeast Asia, specializing in enterprise automation and customer experience enhancement. Their platform, powered by AI Large Language Models (LLMs), offers human-like virtual agents and seamless human-bot synergy for scalable growth. They cater to over 300 clients across 17 countries, serving industries such as Banking and Finance, Telecommunications, Healthcare, E-commerce, and FMCG. WIZ.AI focuses on improving customer service, customer growth, credit collection, contact center insights, and order taking. The company holds a strong patent portfolio in Generative AI and Conversational AI and has been recognized by top media and institutes for its innovation.

WIZ.AI is a leading Generative AI solution provider in Southeast Asia, specializing in enterprise automation and customer experience enhancement. Their platform, powered by AI Large Language Models (LLMs), offers human-like virtual agents and seamless human-bot synergy for scalable growth. They cater to over 300 clients across 17 countries, serving industries such as Banking and Finance, Telecommunications, Healthcare, E-commerce, and FMCG. WIZ.AI focuses on improving customer service, customer growth, credit collection, contact center insights, and order taking. The company holds a strong patent portfolio in Generative AI and Conversational AI and has been recognized by top media and institutes for its innovation.
Job Description:
Manage the full spectrum of human resources functions for Malaysia’s office
Candidate scouting and recruitment management of talent relative to growth development of Partner and work closely with team leaders for resource planning in areas such as training, remuneration and incentive, and initiatives to enhance team effectiveness;
Design and set up human resource policies and procedures, to establish a standardized
recruitment, remuneration, welfare and performance appraisal systems;
employee income tax calculation & processing, and employee medical and insurance claims etc.;
Qualifications and Skills Requirement
Bachelor’s degree in any discipline or equivalent
Minimum 5 years of experience in human resource management especially in field of
IT/software/internet industry.
Good knowledge of Malaysia labor laws, regulations and best practices
Solid experience in recruitment and familiar with local talent market and recruitment channels
Able to work in a fast-paced, high growing start-up environment
Fluency in Mandarin is a big plus