Bounce AI is a fintech startup revolutionizing debt recovery for consumers and creditors with our best-in-class product. By leveraging the power of AI and automation, we create user-friendly experiences that drive positive outcomes for all parties involved.

We are growing rapidly and seeking a Human Resources Generalist who will play a key role in building the HR frameworks while partnering with leaders to drive a strong culture and high performance. The ideal candidate will be the go-to HR partner for the site, operating as a hands-on, trusted advisor to both leaders and employees. They will independently drive people initiatives, handle complex employee matters, and create scalable people practices that support well-being, development, and a high-performance culture.

This role will be primarily based in our Rochester, NY location while providing HR support to additional U.S. offices and remote employees as needed. The Human Resources Generalist will report to and work closely with our VP of HR and Operations, based in Tel Aviv, Israel.

What You’ll Do:

• Oversee all day-to-day HR operations for the site
• Manage employee relations and support managers across all levels of the organization
• On boarding and off boarding processes, including documentation and employee transitions
• Own and manage employee benefits and related inquiries
• Work closely with the company’s PEO on employment, payroll, and compliance matters
• Implement HR policies and maintain the company handbook

Qualifications:

• Bachelor's degree in Human Resources, Business, Communication or a related field
• 3+ years of experience in an HR Generalist or HR Associate role
• Strong understanding of NY, Federal, and labor laws, workplace safety
• Experience with administering FMLA, NYS Disability, Paid Family Leave, Paid & Sick Leave
• Proficiency in HRIS, and payroll systems; Mac experience is preferred
• Excellent communication, organizational, multitasking and problem-solving skills
• Experience working with employees in a call center environment is preferred
• SHRM-CP certification is a plus

What We Offer:

• Competitive salary based on experience
• Comprehensive health, dental, and vision benefits
• 401K + 5% Match
• 15 Days of Paid Time Off
• Paid Sick time
• Collaborative and innovative startup environment

Join Bounce to be part of a pioneering team transforming debt management through innovative technology. You will be able to develop your skills in a rapidly growing company and thrive in a vibrant, fast-paced startup environment where your contributions truly matter.

Bounce is an equal opportunity employer that is dedicated to diversity and inclusion. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.